XCITE SPORTS  Salary

2 WESTERN STREET BARNSLEY S70 2BP ENGLAND

XCITE SPORTS
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XCITE SPORTS is looking for employees for positions:

sales executive

Working hours

  • full-time | Permanent

Education

  • GCSE or equivalent

Responsibility

  • provide knowledgeable answers to customer phone and e-mail inquiries regarding products and brands
  • assist customers on order-on-line
  • assist customers in our showroom with orders and product enquires
  • deal with orders in the back office and liaise with the operations team
  • follow-up on orders and liaise with customers, retail, repair services, buyers, etc
  • follow-up on all customer requests to ensure we provided the highest level of customer service in the industry
  • manage ongoing customer relationships utilising our CRM tools
  • develop collaborative, positive working relationships with retail and trade customers

Requirements

  • excellent communication skills, both written and verbal
  • excellent people skills
  • strong organisation skills, with the ability to multi-task and prioritise
  • we pride ourselves in our friendly, honest, knowledgeable, passionate and transparent approach to running our customer service-focused business
  • must be computer literate
  • experience in administration is desirable
  • we sell top brands within the industry, but we also manufacture our own products
  • experience in a sales environment is desirable