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WTS ENERGY UK is looking for employees for positions:
field service technician
field service technician
field service engineer
Working hours
full-time
Responsibility
work closely with regional and global customer support centres and other FSTs to achieve optimal outcomes for Company and her customers
comply with all necessary safety procedures, as reflected in Company Policies and Procedures
work within ISO9001 equivalent quality Standards, and any other local regulation or company regulation
execute all field service activities on Company systems according to Company Policies and Procedures, and/or coordinate external teams on the execution of those activities
liaise with all clients/suppliers in a professional and courteous manner with a view to improve Company’s reputation within the industry and increase business opportunities
escalate as appropriate, situations where customer satisfaction is compromised and to ensure contractual obligations are met
work with subcontractors on site and remotely, by guiding and monitoring them throughout their interventions on Company’s products, representing Company in alignment with our company values
maintain good communications and team working with all Stakeholders
Requirements
relevant qualifications such as HNC Electrical and Electronic Engineering
NVQ Level 3 Diploma in Installing Electrotechnical Systems and Equipment or
NVQ Level 3 Diploma in Electrotechnical Services
18thedition
and City and Guilds Certificates C&G 2391.50 and 2391.51 or C&G 2391.52; and C&G 2919 EV Charging
good working knowledge of Health & Safety legislation
full UK driving license
installing / Servicing and rectification of Equipment
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