WREN GARDEN SERVICES  Reviews

Arrived on time every day and finished the project on time. Couldn’t be happier with the transformation. Just wished we called these guys sooner.

Appalling service, contracted for once a week, turned up 4 times in a year.

They said they were over tasked and understaffed, having lost one of their 3 workers, which we understood, but our landlord was charging us for weekly gardening as part of the rental agreement.

now at the end of the year, they came up with a number of excuses as to why they didnt turn up, even accusing me of smashing their van window.... (deleted by the administrator) considering whenever they did turn up we usually brought them drinks and snacks...

very insulting and not how you respond to customers. They then tried insinuating we had been "served our notice" to imply we were bad tenants, when the truth is we have (as was always planned) bought our own house and will be moving to that. The landlord agreed to release us from the contract 2 months early, but also asked us to stay for the duration. Hardly "served our notice" is it?!

The gardening was good when they turned up, but their reliability and customer service is shocking. Untrustworthy and deceitful.

example of a whatsapp from them in Sep 23 when we had asked them if they were able to do the garden soon as we hadnt seen them in weeks (more like months)

"We have been extremely busy with personal and landscaping projects … my apologies for not being able do it, it would be another two weeks before we could get to you guys.
Apologies again and appreciate your understanding.

Best regards(deleted by the administrator)
"

I can provide Wren Gardening with screen shots of their whatsapp chat, which they have so conveniently forgotten..