WORLDWIDE BUSINESS RESEARCH

Responsibility

• creating and updating customer orders on our company’s CRM system
• ensuring the correct payment terms and VAT are applied to customer orders
• producing and issuing accurate invoices in a timely manner
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• validating revenue figures against customer orders on a daily basis
• ensuring customer confirmation emails contain up to date and relevant information
• dealing with customer queries via live chat, email and phone
• setting up and checking calculations for the sales team’s commission
• supporting our finance department to understand customer orders

Requirements

• great attention to detail
• high level of organisation
• written, telephone and online communication
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• experience of customer handling
• customer needs front of mind
• solutions focused
• A desire to continuously improve

Earnings for position customer service representative

Responsibility

• managing the entire sales process from; lead generation to prospecting/pitching potential buyers to closing deals
• developing a network of past and prospective clients in a variety of different industries
• you will be building connections and enhancing your knowledge of industries, including Financial Services, Procurement, Logistics, E-commerce, Pharmaceuticals
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• working towards monthly sales targets to make the events you work on a success
• meeting and engaging with your customers on-site in destinations such as: Barcelona, Amsterdam, Nashville, Paris, Copenhagen & Berlin

Requirements

• high achievers with a drive to succeed
• passionate individuals with a positive attitude
• people that enjoy learning and self development
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• A confident communicator both written and verbal
• proactive and solutions focused individual

Responsibility

• keeping our Oracle CRM system updated with speaker registrations
• updating and proofing the website and app - mainly agenda and speakers page
• organising speaker preparation calls and session recordings
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• collecting and editing session recordings
• assisting production managers and producers on ad hoc projects
• coordinate with producers to create an event specific LinkedIn posts plan at the start of their production cycle
• design personalised branded banners or find suitable visuals for desired posts
• create short video content using Canva/iMovie
• track post engagement stats and use this info to update social media post templates based on best performing examples
• on-site and Online on the day event support- includes the opportunity to travel to our events across Europe and in the USorganised by the UK office
• periodically update popular hashtags per event

Requirements

• organised and able to multi-task across different projects and manage your time to prioritise key tasks
• an excellent communicator- in-person, written, over the phone and video calls with internal team members and external clients
• have great attention to detail to effectively proof the websites and app agenda and speakers pages
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• have a solution focused ‘can-do’ attitude
• team player

Responsibility

• managing the entire sales process from; lead generation to prospecting/pitching potential buyers to closing deals
• developing a network of past and prospective clients in a variety of different industries
• you will be building connections and enhancing your knowledge of industries, including Financial Services, Procurement, Logistics, E-commerce, Pharmaceuticals
  Show more +2
• working towards monthly sales targets to make the events you work on a success
• meeting and engaging with your customers on-site in destinations such as: Barcelona, Amsterdam, Nashville, Paris, Copenhagen & Berlin