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WOODHOUSE PRACTICE is looking for employees for positions:
receptionist
receptionist
nurse
dental hygienist
Working hours
permanent
Responsibility
receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
contribute toward the team ethic and support patients in line with the practice principles and values
process changes in patient details
provide general assistance, administration and operational support to the practice team and project a positive and friendly image to visitors, either in person or via the telephone
to follow, support and comply with practice procedures, IT, infrastructure and telecom systems, and work in accordance of written protocols and procedures
they may also have access to information relating to the practice as a business organisation
administration Scanning documents in medical records including coding Taking and passing on detailed messages Send template letters as requested Open incoming mail Process referral letters Contact other health professionals Maintain patient records Process records for patients joining or leaving the practice Print and photocopy as requested Post outgoing mail Uploading/filing notes Reception Greeting and managing patients Consulting with members of practice team Advise patients of relevant charges for private services, accept payment and issue receipts Handling and processing requests for prescriptions with patients and pharmacies Maintain a safe and tidy working and waiting environment Registrations of new patients
appointments Support patients in navigating care toward the practice and within NHS appointed service providers Process appointment booking and cancellation requests Deal with visits requests Capturing information relevant to the nature of the booking and recording against the relevant booking Other tasks Ensure security of practice premises and contents Prepare and clear consulting rooms Use own judgement, resourcefulness, common sense and local knowledge, to respond to patients enquiries and requests Shred any confidential waste papers Clean computer and telephone equipment Any other tasks allocated by Partners or Manager Confidentiality In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters