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WILLOWBANK HOLIDAY PARK is looking for employees for positions:
office administrator
office administrator
Responsibility
book a gas safety test) before a new holiday home owner gets the keys
this includes interacting in person with the person buying the holiday home
it's important you like engaging with the customer when it is needed
caravan wash, gas bottle delivery, clear trees, approve a balcony decking order)
sales administration – manage the end-to-end sales process so that all paperwork is prepared, completed and filed properly and ensure that all aspects of a holiday home sale are completed (e.g
you will assist with managing these requests and handling them with the park services team and any contractors we use (e.g
electrician, plumber)
post-Sales Support – provide support after the sale including dealing with any manufacturer quality issues and addressing any issues that arise for the customer
Requirements
love doing office administration with a track record of doing this sort of work
be very comfortable working with computers to organise and do your work
we use Google Workspace
be prepared to be flexible in what you do in any given day
have experience of working with customers and resolving customer issues
active, enthusiastic, and reliable
be good working with others and not afraid to call people and to have a good manner on the phone with customers and in person
we use WhatsApp with customers, extensively use a park management system called CampManager for payments and orders, we have a number plate recognition system and we take all bookings online