WHITEINCH AND SCOTSTOUN HOUSING ASSOCIATION Salary
THE WHITEINCH CENTRE 1 NORTHINCH COURT GLASGOW G14 0UG
TIN: SP1931RS
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Earnings on positions in WHITEINCH AND SCOTSTOUN HOUSING ASSOCIATION
WHITEINCH AND SCOTSTOUN HOUSING ASSOCIATION is looking for employees for positions:
receptionist / administrator
Working hours
- full-time | Contract
Language
- english
Education
- GCSE or equivalent
Requirements
- SVQ Level 2 in a customer services or administrative discipline or equivalent
- A minimum of one years’ experience in an administrative role
- can demonstrate customer services experience including both telephone and face to face contact
- good written and verbal communication and interpersonal skills
- customer service
- can evidence having operated a computer based telephone system
- customer centred approach, flexible, confident and assertive manner
- 1 years' administrative experience
Responsibility
- to ensure all incoming mail is opened out of sight of visitors to the office, is accurately date stamped and deposited in the appropriate areas for collection
- to ensure all outgoing mail is franked correctly and recorded in the mail spreadsheet
- to ensure all visitors to the Association’s office are dealt with timeously; passing enquiries to the appropriate staff where necessary and noting the nature of the visit
- to ensure, as far as reasonably practicable, all visitors to the office are signed in and out
- to issue keys to contractors and ensure their return
- to ensure completed satellite dish requests and alterations forms are passed to the repairs team
- any other duties commensurate with grade & experience
- to ensure any special dispatch requests are handled timeously