business development executive
Responsibility
- generate new business opportunities for fire, security and electrical maintenance service contracts within the commercial sector
- attend site surveys to gather relevant information for quoting and presenting to customers
- respond to leads which come in organically whilst using your initiative to target new and past prospects using our database of customers, and using resources such as credit checking sites, Companies House, LinkedIn and generic Internet searching to collate the information you need on relevant decision makers to assist you in making the sale
Show more +9 - stay up to date with relevant news, trends, technology and standards within the fire, security and electrical sectors
- phone customers/have zoom calls to follow up on quotations, upsell, request reviews and gain customer feedback as part of the sales funnelling process, your own market research and to help with your handover to Service Desk and/or Project Management
- report to your Head of Communications on sales and prospecting progression, and your forecast of expected sales
- work with your Head of Communications to determine target audiences, tailor communications based on customer feedback, brainstorm campaign ideas and collate lists of leads from these campaigns for your prospecting
- use our service management software and marketing CRM to manage your enquiries and prospects, create your quotations, and log your progress and communications
- create relationship-building meetings with suppliers, manufacturers and partner companies
- assist the Head of Communications, Managing Director and Service Desk Team as and when needed to ensure a smooth sailing customer experience throughout
- create bespoke package solutions fit for the needs of each customer
- how to Apply
Requirements
- fantastic listening skills to understand our customers' needs and help the wider team continue to deliver an exceptional service
- good time-management skills and comfortable working under pressure to meet deadlines
- 3 years in B2B sales and/or the fire, security or electrical sector
Show more +5 - strong interpersonal and communication skills, both written and spoken, as building relationships is what you will live and breathe in this role
- brilliant organisational skills with the ability to multi-task and prioritise
- demonstrate a reliable, honest and professional attitude, which is reflective of the WFP ethos and the reason why our customers trust us
- must be self-motivated and have good objection handling skills
- laser focus on results and target-driven
Benefits
- laptop
- company car
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