Salary at WESTGATE GLOBAL

Responsibility

• take & qualify incoming leads & enquiries over the telephone
• taking and qualifying incoming leads and enquiries from various sources, including responding to customer queries
• carry out post-order completion calls with accounts to ensure a delighted client and repeat business
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• understand the needs and pain points of the customer & provide a fit for purpose solution
• follow-up opportunities & close orders
• follow-up opportunities and close orders, ensuring the CRM system is kept accurately up to date throughout
• take ultimate responsibility for financial aspects of the accounts, including invoicing queries and outstanding debts
• maximise upsell & cross-sell
• provide support to external Account Managers, and demonstrate a proactive approach to sales
• identify 3rd party influencers to your accounts and leverage these to increase spend
• manage the team inbox and ensure quick response times
• job Type: Full time
• maximise upsell & cross-sell opportunities for other products
• respond to customer requests & queries and queries in a timely manner
• location: Based at Head Office, Stafford
• the main purpose of the role is to ensure customer enquiries and queries are responded to promptly, and each enquiry is maximised to contribute to our sales growth plans
• gain accurate contractual information for each project/ customer
• carry out discovery meetings and build rapport with existing accounts to gain a thorough understanding of the accounts and identify additional opportunities to the business
• delegate relevant tasks to the Internal Sales Executive and Sales Admin to enable free selling time
• ensure the accuracy of information used within the CRM system
• understand the needs and pain points of the customer, and ensure excellent customer response, providing a fit for purpose solution, using cross-selling and upselling for a full package
• provide support to external Account Managers as required
• identify, negotiate and land new large and strategic opportunities from existing accounts, empowering the Internal Sales Executive to take forward small opportunities within the same accounts
• ensure accurate & detailed information is handed to Operations for won opportunities
• post project follow-up calls to ascertain new opportunities
• monitor competitors, market conditions & product development in your sector & feed this back to the marketing department
• overall ensure excellent customer response throughout the sales process
• are you a team player, committed to great customer service for the benefit of not just your team, but the whole business? This position is a central point of contact in the team, assisting at multiple points in the sales process and collaboratively contributing towards the team sales target

Requirements

• no specific qualifications required
• previous sales experience preferred, especially Business to Business, and/or in the Construction/Fit out industry
• previous Sales experience is preferred
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• thorough understanding of the Fit Out sectors including who the key players are and standard methods of procurement in the industry
• A practical mindset and basic understanding of building/construction is desirable
• intelligent questioning skills to uncover strategic customer information
• excellent listening skills, with ability to fully understand the needs and pain points driving a customer’s enquiry
• business to Business sales experience is preferred
• excellent communication and presentation skills, with ability to develop strong business relationships & build confidence
• prior experience in telephone sales
• strong communication skills, able to get past gatekeepers and build good rapport with customers
• construction/Fit out industry experience is desirable
• thorough understanding of the sales drivers, sales cycle & negotiating techniques
• fast learner & a passion for sales
• commercially aware with an appetite to maximise profitability on each sale
• self-motivated with a results-driven approach & ability to close deals
• thorough understanding of sales cycle & negotiating techniques
• practical mind & attention to detail to understand our products & deliver a realistic practical solution to the customers with confidence
• competence with IT systems
• technical know-how, attention to detail & detailed product knowledge
• proactive team player
• 1+ years prior sales experience
• self-motivated but collaborative, working to a team result, with willingness to pass projects and enquiries over to other team members when required, and an openness to feedback
• excellent sales skills & a proven track record or working to & achieving KPIs
• understanding of sales cycle and negotiating techniques , along with competence at using IT systems, and technical know-how and product knowledge
• proactive team player, good at working with others and open to feedback
• strong inter-personal skills & the ability to build rapport with customers
• excellent sales skills and track record of working to and achieving KPIs, along with being organised, showing good planning and prioritising skills
• collaborative approach, with willingness to pass over projects & enquiries to other team members when required
• clear understanding of target market & requirement to achieve sales targets
• excellent sales skills & a proven track record of working to & achieving KPIs
• intelligent questioning skills to find strategic customer information

Earnings for position internal sales executive

Responsibility

• meeting or exceeding established sales goals
• identifying and developing new business opportunities from existing clients
• maintaining relationships with existing clients to enable the identifying and developing of new business opportunities
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• developing and maintaining client relationships
• developing and presenting proposals, then negotiating agreements with clients, managing qualification and opportunity development through to close
• managing qualification and opportunity development through to close on inbound opportunities
• developing and presenting proposals to clients
• opportunities
• negotiating agreements with clients
• managing client accounts to ensure satisfaction and retention
• building and maintaining a thorough understanding of the companys products and services
• working collaboratively with other departments to ensure customer satisfaction
• we are looking for a Sales Account Manager to join our expanding team to generate new business out of existing clients within a product category in the business that is currently in growth
• the successful candidate will be responsible for generating sales revenue from our current live accounts and from inbound opportunities, predominantly in the UK construction sector
• keeping up-to-date on industry trends and technologies
• building and maintaining a thorough understanding of the company’s products and services whilst keeping up to date with industry trends and technologies
• this will include building rapport with key contacts, promoting product awareness within existing accounts and identifying new opportunities from existing and new accounts and taking these to orders
• working collaboratively with other departments to ensure customer satisfaction whilst providing the marketing team with insights, case study material, and other content

Requirements

• knowledge of Customer Relationship Management software
• proven track record of successful sales and account management in a B2B environment
• excellent communication and strong interpersonal skills
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• knowledge of customer relationship management software
• organisational skills that support the ability to plan and prioritise so deadlines are met, even in busy periods
• excellent communication, interpersonal, and organizational skills
• ability to work independently and in a team environment
• strong problem-solving and decision-making skills
• self-motivated, and results- and detail-oriented
• self-motivated, results-oriented, and detail-oriented
• excellent organisational, planning & prioritising skills to ensure that follow-up deadlines are met even in busy periods

Earnings for position account manager

Responsibility

• provide guidance and support on Financial Reporting matters to senior management and cross-functional teams
• foster a collaborative and high-performing team culture
• preparing business cases to support operational business decisions
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• collaborate with internal and external auditors to provide necessary documentation and support audit processes
• oversee financial processes, including preparation of reports
• support ad-hoc financial or cross departmental projects and initiatives as required

Requirements

• strong leadership skills
• excellent communications skills - ability to motivate others at all levels of the company
• strong influencing and interpersonal skills with the ability to utilise a collaborative approach whilst implementing process change
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• high level of commercial acumen
• significant analytical skillset to evaluate data, interpret outcomes and make recommendations for change management
• strong knowledge of NAV to BC365 ERP transition, automation tools & Power BI
• strength to challenge or query in a positive way
• mitigate team conflict and communication problems
• ability to work on own initiative and ability to prioritise work to meet deadlines

Earnings for position interim management accountant

Responsibility

• evaluate administrative support staff on a quarterly basis by completing and recording staff appraisals
• hold monthly 121 with admin support staff and resolve any issues/problems that arise and record on personnel software system, PeopleHR
• preparation of statistics to publish on KPI dashboard
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• co-ordinate with other internal departments to ensure the completion of tasks
• support admin manager to ensure all processes are compliant with ISO legislation with assistance from QHSE manager
• supervise, coach and mentor members of the admin team ensuring all training is recorded
• support admin manager in review and implementation of changes to commercial insurance requirements
• manage task ownership with team members in a timely manner and hold yourself and team members accountable to KPI targets and dashboard metrics
• support admin manager with utilities management
• manage admin daily task Smartsheets including amending related smartforms, logic and notifications where necessary
• evaluate inventory and order office supplies on a monthly basis in conjunction with admin budget
• reports to: Administration Manager
• drive a continuous improvement culture by reviewing admin processes and procedures and suggesting new or better ways of working
• manage admin inbox and ensure all emails are responded to within 24 hours
• manage vehicle fleet including reporting on movement of vehicles, vehicle maintenance, driver management, vehicle safety and compliance, operational efficiency and tax compliance

Requirements

• NVQ in business administration
• team leading qualification
• strong leadership skills to constantly drive continuous improvement with a collaborative approach whilst implementing process change
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• motivate a team to work together in the most efficient manner
• proven experience in an office environment successfully leading, coaching and developing a team
• proven experience of implementing change and development within a business to drive continuous improvement
• strong communication skills in all mediums to work alongside other teams
• excellent organisational, planning and prioritising skills in a busy, changing environment
• knowledge of processes, procedures and non-conformities advantageous
• A collaborative approach to inter-team relationships
• research, reporting and strong statistical analysis skills
• awareness and ability to identify tasks as they are needed and take responsibility for these
• experience working in the construction industry
• competence with IT Systems
• ability to multitask and think outside the box

Responsibility

• fabricate steelwork in line with project specific drawings to ensure projects are completed on time and accurately
• review drawings that are created and work with the team to highlight any anomalies that will impact fabrication
• work in a safe manner at all times
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• achievement of all targets for product volumes and quality
• safe operation of Equipment and Fork Lift Truck
• product quality produced is in line with company specifications
• in some instances, you may be required to visit site with a fitting team to support with installation

Requirements

• NVQ 2 or any relevant welding qualifications/time served fabricator/welder
• forklift Truck Licence-preferred but not essential
• read and interpret engineering drawings
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• proven experience working in a production/ fabrication environment
• committed to Safety
• experience with MIG welding
• team player
• experience in stainless steel welding preferred, but not essential
• shift 1 - Monday to Thursday 6am - 3pm and Friday 6am - 2pm
• quick learner
• experience using hand tools, various saws, pillar drills and other metal working machinery
• steelwork cutting and drilling
• shift 2 - Monday to Thursday 10am - 7pm and Friday 10am - 6pm
• steelwork spray painting
• ability to work quickly & accurately within our facility
• other related production tasks
• high level of focus on Quality of work
• loading / unloading delivery vehicles
• flexible, 'can-do' attitude to move between tasks and achieve short notice requirements
• receiving and checking goods in
• clear attention to detail for quality control
• good communication skills