WESTERN TRUCK RENTAL Salary
Bury St Edmunds
TIN: 02118577
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Earnings on positions in WESTERN TRUCK RENTAL
WESTERN TRUCK RENTAL is looking for employees for positions:
stores person
Working hours
- full-time
Responsibility
- ensure that the image and levels of customer service within the department is in line with company standards
- serve Technicians to a high standard, Greet and assist customers in a friendly and professional manner
- receive all parts orders, interpreting technicians & customer requirements and giving advice on any additional requirements or prices, matching orders against stock items and advising customer of any items which are not stocked or need ordering
- provide product information and recommendations to customers
- locate unavailable items from other suppliers and arrange for delivery or pass order to stock control for Vehicle Off Road orders to be raised
- to make up technicians & customer orders for despatch as required ensuring that they match customer order and that any shortages are highlighted, ensuring that all orders taken are fully completed, invoiced and despatched as scheduled and that the customer is kept fully informed of progress or of any problems
- assist with inventory management, including restocking shelves and organizing
- ensure that all customer complaints are dealt with both speedily and effectively, referring any unresolved problems to the job holders immediate supervisor
Requirements
- use of DMS would be an advantage
- previous retail or customer service experience preferred
- strong communication and interpersonal skills
- ability to work in a fast-paced environment
- knowledge of products or willingness to learn about them
- ability to work flexible hours, including evenings, weekends, and holidays
- parts Management: 1 year