stores person
Responsibility
- ensure that the image and levels of customer service within the department is in line with company standards
- serve Technicians to a high standard, Greet and assist customers in a friendly and professional manner
- receive all parts orders, interpreting technicians & customer requirements and giving advice on any additional requirements or prices, matching orders against stock items and advising customer of any items which are not stocked or need ordering
Show more +7 - provide product information and recommendations to customers
- locate unavailable items from other suppliers and arrange for delivery or pass order to stock control for Vehicle Off Road orders to be raised
- to make up technicians & customer orders for despatch as required ensuring that they match customer order and that any shortages are highlighted, ensuring that all orders taken are fully completed, invoiced and despatched as scheduled and that the customer is kept fully informed of progress or of any problems
- assist with inventory management, including restocking shelves and organizing
- ensure that all customer complaints are dealt with both speedily and effectively, referring any unresolved problems to the job holders immediate supervisor
- handle all internal and external customers and suppliers with courtesy and ensure the experience is delivered to all contacts at all times
- maintain a clean and organized sales floor
Requirements
- use of DMS would be an advantage
- previous retail or customer service experience preferred
- strong communication and interpersonal skills
Show more +4 - ability to work in a fast-paced environment
- knowledge of products or willingness to learn about them
- ability to work flexible hours, including evenings, weekends, and holidays
- parts Management: 1 year
Salary in other companies in the position stores person
| CARRINGTON WEST | 3000 £ | 2333 £ 3000 £ |
| JMC AVIATION | 2833 £ | 2333 £ 3000 £ |
| 1ST STEP SOLUTIONS | 2832 £ | 2333 £ 3000 £ |
| KEMP RECRUITMENT | 2666 £ | 2333 £ 3000 £ |
| PIONEER SELECTION | 2500 £ | 2333 £ 3000 £ |
| EIREANN RECRUITMENT SERVICES | 2500 £ | 2333 £ 3000 £ |
| BARCLAY MEADE | 2333 £ | 2333 £ 3000 £ |
| SIMPLY TRINITY | 2333 £ | 2333 £ 3000 £ |
| REQUIRE CONSULTANCY | 2333 £ | 2333 £ 3000 £ |
| TRINITY RESOURCE SOLUTIONS | 2333 £ | 2333 £ 3000 £ |