WEST SUSSEX OFFICE FURNITURE Salary
CAWLEY PRIORY SOUTH PALLANT CHICHESTER PO19 1SY
TIN: 05028257
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Earnings on positions in WEST SUSSEX OFFICE FURNITURE
WEST SUSSEX OFFICE FURNITURE is looking for employees for positions:
customer services administrator
Working hours
- full-time | Permanent
Responsibility
- answer incoming calls in a professional manner, directing them to the appropriate person or department, taking messages, and providing basic information
- respond to customer enquiries through various channels, including phone, email, and video calls
- provide administrative support and report to Customer Services Supervisor
- managing a shared mailbox
- resolve customer issues, complaints, and concerns in a professional and timely manner
- manage customer expectations via accurate customer interactions, enquiries, and resolutions
- collaborate with other team members and departments to improve customer service processes and procedures
- processing of customer orders onto internal manufacturing system
Requirements
- customer service: 1 year
- administrative experience: 1 year