WEST COAST YACHTS & COTTAGES  Salary

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17 QUEENS LANE NEWCASTLE UPON TYNE NE1 1RN UNITED KINGDOM
TIN: 07659445
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WEST COAST YACHTS & COTTAGES
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WEST COAST YACHTS & COTTAGES is looking for employees for positions:

property manager

  • property manager

Requirements

  • previous property management or customer service experience within the hospitality sector
  • the right candidate must be professional with a calm, positive and proactive attitude
  • good attention to detail to ensure our levels of customer care are met
  • property Management: 1 year
  • the ability to build a rapport with owners and guests and build long-term relationships
  • customer service: 1 year
  • you will have strong communication skills which are essential, both written and verbal, an excellent telephone manner to communicate with all levels of stakeholders to ensure positives outcomes
  • you will also have a natural empathetic flair as you need to understand and respond to situations rapidly and ensure our levels of customer service are at the very highest level

Responsibility

  • involvement with the property accounting function, for example, ensuring the timely and accurate submission of housekeeping hours to payroll
  • ensuring all marketing/media is up to date & active
  • assisting with the damage deposit withhold process
  • responding promptly to guests and owners’ queries and/or issues/ complaints and quickly resolving any problems