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WEEKWEB is looking for employees for positions:
support engineer
support engineer
Requirements
power platform: 1 year
Responsibility
communicate issue status and resolution progress to relevant teams and stakeholders
the successful candidate will act as the escalation point for complex issues, ensuring timely resolution, and contribute to optimizing business processes through technology
coordinate with L1 and L3 support teams as needed for issue escalation and resolution
suggest improvements to enhance performance and efficiency
create and maintain support documentation, including knowledge base articles and user guides