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WATCHING UK is looking for employees for positions:
operations manager
operations manager
Education
A-Level or equivalent
Requirements
general business knowledge
specific and detailed knowledge of managing a Field Based Operation
knowledge and experience in creating competitive advantage through a service organisation
ability to create a performance-based business with metrics, processes and systems
excellent people management skills with the ability to motivate and inspire a team and foster a collaborative work environment
ability to train and develop teams and individuals
ability to build strong relationships and effectively communicate with stakeholders at all levels
possess a keen eye for detail and a data-driven approach to problem solving
Responsibility
it is also responsible for ensuring that economies of scale are realised in field operations
responsible for overseeing the maximising of efficiencies of the Field Team
the role would have direct responsibility for Customer Service, Field based operations , Purchasing, Technical Support and Customer Support
responsible for coordinating overall implementation of best practice throughout the company
manage service to ensure optimum field support
participates and supports the annual appraisal process
this position is responsible for overseeing the implementation of strategic direction in the area of field support operations, installations and high-level support
participates regularly in special projects as required by the MD