VISITOR CHAT

Responsibility

• visitor Chat is located at Portsmouth’s business hub at Lakeside North Harbour
• join us to enjoy the fantastic facilities with easy public transport links and free parking, monthly events, and weekly food stands
• act as an ambassador for the company at all times
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• ensure class leading relationships are created and maintained with our client accounts
• you will be responsible for a whole range of clientele, which keeps the role dynamic and you on your toes
• complete core essential Account Administration tasks including but not limited to
• visitor Chat is the UK’s leading managed live chat provider working with a vast range of clients and industries including Automotive, Estate Agency and Recruitment and are quickly expanding in the UK and US
• with plenty of career progression opportunities, it’s a great time to join our team with 2 Account Manager promotions and 3 side steps to develop new departments in the last 12 months
• service and Retention of client accounts
• creation, Administration and Removal of client accounts
• fulfilment of reporting where required by the business
• answering customer service enquiries by telephone and email
• we are looking for a passionate and enthusiastic Account Manager to join our team, supporting the onboard new clients, handling retentions and upselling our existing business
• it’s one place you’ll never go hungry! More can be found here https://lakesidenorthharbour.com/
• any other reasonable responsibilities to support the business as requested by Visitor Chat Management

Requirements

• thorough and in depth understanding of all products, services and technologies offered and utilised by visitor chat
• dynamic personality able to effectively engage and influence a variety of audiences at all levels of a business
• exceptional presentation and communication skills
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• A focus on relationships, able to gain trust through communication, expectation setting and completion of planned deliverables
• ability to prioritise multiple responsibilities, balancing client deliverables on multiple projects as well as internal obligations
• account Management: 1 year
• ability to work under pressure
• sales: 1 year
• exceptional interpersonal skills and resilience
• business acumen, sound decision making, analytical and organizational skills in a fast paced environment; a consultative approach to managing complex client relationships

Earnings for position account manager

Responsibility

• generate and close new business opportunities in the automotive, real estate, and recruitment sectors
• meet and exceed sales targets
• deliver compelling technology solution pitches to SMEs and large corporates
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• successfully create new business from new customers
• engage in buzz sessions to kickstart your day
• manage complex negotiations with senior-level executives
• consult with warm prospects globally via telephone, email, and video presentations
• build rapport and establish long-term relationships with customers
• identify and qualify leads using your acquired skills and training
• work towards daily, monthly, and quarterly Key Performance Indicators and bonuses
• consult warm prospects from around the world via telephone, email, and video presentations

Requirements

• sales
• communication skills
• negotiation skills
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• experience working in sales
• experience and working knowledge of CRM systems
• demonstrable track record of over-achieving quota
• previous experience working in a target-driven sales environment
• excellent communication and telephone manner
• familiarity with CRM systems
• strong written and verbal communication skills
• ability to organize and prioritize workload effectively
• enthusiasm for acquiring knowledge and developing skills
• exceptional rapport-building and objection-handling abilities

Earnings for position sales executive