VICTORIA ROAD SURGERY in London Salary

17 LEELAND MANSIONS LEELAND ROAD WEST EALING LONDON W13 9HE
TIN: 08619463

VICTORIA ROAD SURGERY
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VICTORIA ROAD SURGERY is looking for employees for positions:

receptionist / administrator

Working hours

  • full-time | Part-time

Responsibility

  • all routine correspondence to be filed accordingly ready for processing in scanning
  • process new patient registrations ensuring they are processed in a timely manner
  • ensure that correspondence, reports, results are filed promptly in the correct records, ensuring that all correspondence is available when patients are seen
  • process Data Template information ensuring data is entered into new patients’ record promptly
  • monitor the Practice generic email account dealing with all correspondence promptly ensuring Home Visits are advised straightaway, Safeguarding issues dealt with immediately and other urgent requests dealt with promptly
  • send T/R Forms back to patients’ registered Practice in a timely manner
  • use the CAS Portal when required to ensure notes are requested in time for the one weekly delivery [Practice Notes/Insurance Reports/Deductions] and to ensure notes are also returned in time for the one weekly delivery [New Patients/Filing]
  • monitor Administration workflow when required [tasks, registration, change of address]

Requirements

  • communicate effectively with other team members
  • communicate effectively with patients and carers
  • recognise people’s needs for alternative methods of communication and respond accordingly