VERTIGO WATCHES AND JEWELLERY Salary
16 DOLPHIN STREET MANCHESTER M12 6BG ENGLAND
TIN: 13840814
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Earnings on positions in VERTIGO WATCHES AND JEWELLERY
VERTIGO WATCHES AND JEWELLERY is looking for employees for positions:
customer service administrator
Working hours
- full-time | Permanent
Education
- GCSE, A Level or NVQ qualifications
Responsibility
- to accurately register TAG Heuer client watches onto our in-house database
- to carry out a detailed examination of the TAG Heuer watches to determine the repair type required
- to update the in-house database with all the relevant client information
- responsible for effective and accurate receipting of high value luxury Swiss watches onto the in-house database
- produce and send out appropriate documentation
- work with internal departments to obtain information to respond to client queries
- provide exceptional customer service through accurate data input and providing client information as appropriate to the role
- professionally deal with customers in Reception and over the phone
Requirements
- excellent verbal and written communication skills
- ability to prioritise and plan own workload in accordance with team goals
- knowledge of and ability to use various computer systems
- ability to respond to customer complaints and queries in a professional manner
- experience in a similar administration/customer service role
- able to work at a fast pace with a high degree of accuracy and attention to detail
- flexibility to work to changing deadlines and work as part of a team
- demonstrate an attitude of professionalism, conscientiousness and reliability