VERITAS GROUP Salary
3 ASHBOURNE AVENUE NEWCASTLE UPON TYNE NE6 4DY UNITED KINGDOM
TIN: 13974763
VERITAS GROUP Premium profile inactive Premium profile inactive
Earnings on positions in VERITAS GROUP
VERITAS GROUP is looking for employees for positions:
scheduler
Responsibility
- working to service level targets for engineer utilisation and customer specific requirements to produce a fully optimised schedule
- use of our planning tool Salesforce Field Service to prioritise and schedule the right inspections for our engineers
- monitoring of schedules to ensure that inspections are completed in line with expected timescales
- delivery of a high quality of service through outstanding customer service levels and excellent problem-solving skills
- produce reports to reflect performance against utilisation targets and to highlight unplanned inspections by team so these can be investigated
- liaising with operational teams, third parties, engineers, area managers and customers to manage the delivery of the work schedule in line with targets
- to make calls to customers to update them on changes to their appointment or to confirm planned visits
- to deal with customer escalations professionally, seeking management support to resolve quickly
Earnings on positions in VERITAS GROUP
Average salary in this position
Average salary in this position in the country
National average salary
2950 £
Average salary in this company
2083 £