VENTURE BUSINESS  Salary

WINDSOR HOUSE SECOND FLOOR 40/41 GREAT CASTLE STREET LONDON W1W 8LU ENGLAND

VENTURE BUSINESS
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VENTURE BUSINESS is looking for employees for positions:

customer advisor

Working hours

  • full-time | Permanent

Responsibility

  • you will be the first point of contact for all inbound Customer Service enquiries and directing queries to relevant individuals where appropriate
  • our mission is to ensure that all callers receive the highest quality customer service, ensuring that calls are handled appropriately and when needed transferred through to the relevant teams/departments
  • appropriately managing caller expectations when/if specific people are not available to take a call
  • following up with customers to ensure they are satisfied with our service
  • preparing our sales team by transferring well qualified enquiries

Requirements

  • are you bright, enthusiastic, and great at building a rapport with people on the phone?
  • our Customer Contact Centre is the heart of the business. It fields and qualifies inbound enquiries on our luxury vehicles, we answer a range of calls which come into all areas of the business including Customer Service and Service enquiries
  • if so, then this could be the ideal opportunity for you