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VENTURE BUSINESS is looking for employees for positions:
customer advisor
customer advisor
telesales
Working hours
full-time | Permanent
Responsibility
you will be the first point of contact for all inbound Customer Service enquiries and directing queries to relevant individuals where appropriate
our mission is to ensure that all callers receive the highest quality customer service, ensuring that calls are handled appropriately and when needed transferred through to the relevant teams/departments
appropriately managing caller expectations when/if specific people are not available to take a call
following up with customers to ensure they are satisfied with our service
preparing our sales team by transferring well qualified enquiries
Requirements
are you bright, enthusiastic, and great at building a rapport with people on the phone?
our Customer Contact Centre is the heart of the business. It fields and qualifies inbound enquiries on our luxury vehicles, we answer a range of calls which come into all areas of the business including Customer Service and Service enquiries
if so, then this could be the ideal opportunity for you
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