day to day reconciliation of accounts ensuring records are accurate and matching on Xero software
maintaining the company petty cash account and collecting cash
processing receipts through Dext and correctly coding them to the relevant accounts
ensuring payable and receivable ledgers are up to date and accurate
act as a first point of contact for AR/AP expense queries
prepare expense reports on Dext
audit HMRC PVA against VAT on imports quarterly in preparation for VAT returns
assist the Head of Finance in the daily payments process; by reviewing payment requests from the purchasing department against invoices from suppliers
Requirements
bookkeeping: 2 years
copywriter
Working hours
full-time | Permanent
Responsibility
digital/eCommerce Copywriter
create and consistently improve website copy across all pages
review current website copy to identify areas for improvements
ensure all website copy is SEO-optimised to current best practices and in-house standards
working with the brand team to support copy for campaigns to be used across all marketing channels
product content creation and management – supporting and liaising with purchasing and marketing teams to ensure product content is correct, up-to-date, and focuses on key USP’s
producing and planning new website, social media and blog content, that is aligned to trending search terms, product launches and category innovations
Requirements
copywriter: 1 year
warehouse operative
Trade
loading and Stocking
Loading and Stocking
Working hours
part-time | Permanent
full-time | Permanent
full-time
Salary
salary
Responsibility
to ensure incoming orders are picked and processed quickly and accurately ready for dispatch
to ensure that shelves are replenished with stock when required
to ensure stock is stored in accordance with health and safety
to accept and process deliveries where required promptly and accurately
to ensure orders are packaged correctly for dispatch
to ensure any equipment used is working correctly and inform the relevant person if not
to complete stock checks when required accurately and quickly
Requirements
process incoming orders quickly and accurately for dispatch
● Process incoming orders quickly and accurately for dispatch
package orders correctly for dispatch
● Package orders correctly for dispatch
replenish shelves with stock when required
● Replenish shelves with stock when required
store stock in accordance with health and safety policies
● Store stock in accordance with health and safety policies
warehouse operative
Working hours
part-time | Permanent
full-time | Permanent
full-time
Salary
salary
Responsibility
to ensure incoming orders are picked and processed quickly and accurately ready for dispatch
to ensure that shelves are replenished with stock when required
to ensure stock is stored in accordance with health and safety
to accept and process deliveries where required promptly and accurately
to ensure orders are packaged correctly for dispatch
to ensure any equipment used is working correctly and inform the relevant person if not
to complete stock checks when required accurately and quickly
Requirements
process incoming orders quickly and accurately for dispatch
● Process incoming orders quickly and accurately for dispatch
package orders correctly for dispatch
● Package orders correctly for dispatch
replenish shelves with stock when required
● Replenish shelves with stock when required
store stock in accordance with health and safety policies
● Store stock in accordance with health and safety policies
customer service advisor
Working hours
full-time | Permanent
full-time
Salary
salary
Responsibility
act as the first point of contact to customers via telephone, email and live chat, dealing with queries and complaints effectively
act as the first point of contact to customers and field sales, dealing with queries and complaints effectively
provide a professional, efficient and personalised service to customers
provide a professional, efficient and personalised service to clients
general administration tasks
keeping customers, fellow agents, and supervisors informed of progress
keeping customers and agents informed of progress
process customer orders through to processing and dispatch
Requirements
previous customer service experience within e-commerce
ideally have knowledge of e-cigarettes, e-liquids and vaping
strong team player with a 'can-do' attitude
excellent communication skills both oral and written