VANQUIS BANK

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NO. 1 GODWIN STREET BRADFORD BD1 2SU
TIN: 02558509 Phone: +44 7860 094990
https://www.vanquiscareers.co.uk
Finance and Insurance
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Salary at VANQUIS BANK

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service delivery manager

5 the last 115 days, recently 2023-05-23
Responsibility
  • responsible for ensuring colleagues have a clear understanding of the business objectives and how their role contributes to them
  • build, develop and maintain successful, long term relationships with stakeholders
  • understand and identify business challenges and develop strategies and solutions to deliver added value to the business
    Show more +22
Requirements
  • previous experience as a Service Delivery Manager who has worked within either a financial institution or large scale enterprise environment
  • experience of leading a team of Service Management Resources to deliver Incident, Problem and Change functions
  • significant insight and understanding of third party vendor management practices
    Show more +12
Current offers for the position:

IT Service Delivery Manager Bradford

About UsVanquis Banking Group has a rich history dating back to 1880. The company was founded in Bradford by Joshua Kelley Waddilove as The Provident Clothing and Supply Company to help people access finance and goods who couldn’t from traditional lenders.Today, Vanquis Banking Group is a FTSE All Share company listed on the London Stock Exchange with around 1.6 million customers and plays the same role in people’s lives today, as it did when it was founded.Vanquis Banking Group is a unified group made up of two brands: Vanquis (cards and loans) and Moneybarn (vehicle finance). While they offer different products and services, they share the common purpose and customer-centric values at the heart of our group. We understand our customers are real people with varied life experiences, so everything we do from our products to our customer experience is designed with this in mind.You and Your TeamAs a Service Delivery Manager, you will be responsible for the management of excellent long-term client relationships, and act as the bridge between the customer, our suppliers and operational delivery teams.This is a rare opportunity to be involved in the transformation of an historic and mature Banking Group as we refresh and migrate all core technologies on to a new, cutting edge, market leading technology stack (including Salesforce, Mulesoft and Genesis). You will be able to design and influence the IT Service management function.Hybrid working is available in this role. We ask that you attend the office 2 days per week.This role could be based in any of our four locations; Bradford, London, Petersfield or Chatham.About the RoleIn your day-to-day role, as a Service Delivery Manager you will:Apply logical thinking, gather and analyse information to formulate both short-term day-to-day and longer-term IT Service Delivery plans and to identify and analyse options and assess feasibility and operational impacts.Prof

Responsibility: as a Service Delivery Manager, you will be responsible for the management of excellent long-term client relationships, and act as the bridge between the customer, our suppliers and operational delivery teams, own, chair and facilitate regular Service Reviews with the business and suppliers in accordance with relevant service level agreements and business priorities, monitor supplier and IT service delivery performance and liaise with managers and customers to ensure service level agreements are met, develop continuous service improvement plans to drive cost reduction activities and eliminate waste
full-time
Job position: service delivery manager
2023-05-23

IT Service Delivery Manager London

About Us Vanquis Banking Group has a rich history dating back to 1880. The company was founded in Bradford by Joshua Kelley Waddilove as The Provident Clothing and Supply Company to help people access finance and goods who couldn’t from traditional lenders. Today, Vanquis Banking Group is a FTSE All Share company listed on the London Stock Exchange with around 1.6 million customers and plays the same role in people’s lives today, as it did when it was founded. Vanquis Banking Group is a unified group made up of two brands: Vanquis (cards and loans) and Moneybarn (vehicle finance). While they offer different products and services, they share the common purpose and customer-centric values at the heart of our group. We understand our customers are real people with varied life experiences, so everything we do from our products to our customer experience is designed with this in mind. You and Your Team As a Service Delivery Manager, you will be responsible for the management of excellent long-term client relationships, and act as the bridge between the customer, our suppliers and operational delivery teams. This is a rare opportunity to be involved in the transformation of an historic and mature Banking Group as we refresh and migrate all core technologies on to a new, cutting edge, market leading technology stack (including Salesforce, Mulesoft and Genesis). You will be able to design and influence the IT Service management function. Hybrid working is available in this role. We ask that you attend the office 2 days per week. This role could be based in any of our four locations; Bradford, London, Petersfield or Chatham. About the Role In your day-to-day role, as a Service Delivery Manager you will: Apply logical thinking, gather and analyse information to formulate both short-term day-to-day and longer-term IT Service Delivery plans and to identify and analyse options and asse

Responsibility: as a Service Delivery Manager, you will be responsible for the management of excellent long-term client relationships, and act as the bridge between the customer, our suppliers and operational delivery teams, own, chair and facilitate regular Service Reviews with the business and suppliers in accordance with relevant service level agreements and business priorities, monitor supplier and IT service delivery performance and liaise with managers and customers to ensure service level agreements are met, develop continuous service improvement plans to drive cost reduction activities and eliminate waste
competitive salary, discretionary annual bonus, hybrid working, 25 days annual leave increasing with service
Job position: service delivery manager
2023-05-12

Service Delivery Manager Bradford

About UsVanquis Banking Group has a rich history dating back to 1880. The company was founded in Bradford by Joshua Kelley Waddilove as The Provident Clothing and Supply Company to help people access finance and goods who couldn’t from traditional lenders.Today, Vanquis Banking Group is a FTSE All Share company listed on the London Stock Exchange with around 1.6 million customers and plays the same role in people’s lives today, as it did when it was founded.Vanquis Banking Group is a unified group made up of two brands: Vanquis (cards and loans) and Moneybarn (vehicle finance). While they offer different products and services, they share the common purpose and customer-centric values at the heart of our group. We understand our customers are real people with varied life experiences, so everything we do from our products to our customer experience is designed with this in mind.You and Your TeamAs a Service Delivery Manager, you will be responsible for the management of excellent long-term client relationships, and act as the bridge between the customer, our suppliers and operational delivery teams.This is a rare opportunity to be involved in the transformation of an historic and mature Banking Group as we refresh and migrate all core technologies on to a new, cutting edge, market leading technology stack (including Salesforce, Mulesoft and Genesis). You will be able to design and influence the IT Service management function.Hybrid working is available in this role. We ask that you attend the office 2 days per week.This role could be based in any of our four locations; Bradford, London, Petersfield or Chatham.About the RoleIn your day-to-day role, as a Service Delivery Manager you will:Apply logical thinking, gather and analyse information to formulate both short-term day-to-day and longer-term IT Service Delivery plans and to identify and analyse options and assess feasibility and operational impacts.Prof

Responsibility: as a Service Delivery Manager, you will be responsible for the management of excellent long-term client relationships, and act as the bridge between the customer, our suppliers and operational delivery teams, own, chair and facilitate regular Service Reviews with the business and suppliers in accordance with relevant service level agreements and business priorities, monitor supplier and IT service delivery performance and liaise with managers and customers to ensure service level agreements are met, develop continuous service improvement plans to drive cost reduction activities and eliminate waste
Requirements: apply logical thinking, gather and analyse information to formulate both short-term day-to-day and longer-term IT Service Delivery plans and to identify and analyse options and assess feasibility and operational impacts
full-time
Job position: service delivery manager
2023-05-15

Service Delivery Manager London

About Us Vanquis Banking Group has a rich history dating back to 1880. The company was founded in Bradford by Joshua Kelley Waddilove as The Provident Clothing and Supply Company to help people access finance and goods who couldn’t from traditional lenders. Today, Vanquis Banking Group is a FTSE All Share company listed on the London Stock Exchange with around 1.6 million customers and plays the same role in people’s lives today, as it did when it was founded. Vanquis Banking Group is a unified group made up of two brands: Vanquis (cards and loans) and Moneybarn (vehicle finance). While they offer different products and services, they share the common purpose and customer-centric values at the heart of our group. We understand our customers are real people with varied life experiences, so everything we do from our products to our customer experience is designed with this in mind. You and Your Team As a Service Delivery Manager, you will be responsible for the management of excellent long-term client relationships, and act as the bridge between the customer, our suppliers and operational delivery teams. This is a rare opportunity to be involved in the transformation of an historic and mature Banking Group as we refresh and migrate all core technologies on to a new, cutting edge, market leading technology stack (including Salesforce, Mulesoft and Genesis). You will be able to design and influence the IT Service management function. Hybrid working is available in this role. We ask that you attend the office 2 days per week. This role could be based in any of our four locations; Bradford, London, Petersfield or Chatham. About the Role In your day-to-day role, as a Service Delivery Manager you will: Apply logical thinking, gather and analyse information to formulate both short-term day-to-day and longer-term IT Service Delivery plans and to identify and analyse options and asse

Responsibility: as a Service Delivery Manager, you will be responsible for the management of excellent long-term client relationships, and act as the bridge between the customer, our suppliers and operational delivery teams, own, chair and facilitate regular Service Reviews with the business and suppliers in accordance with relevant service level agreements and business priorities, monitor supplier and IT service delivery performance and liaise with managers and customers to ensure service level agreements are met, ensure business policy and processes reflect current practices and are adhered to
Requirements: apply logical thinking, gather and analyse information to formulate both short-term day-to-day and longer-term IT Service Delivery plans and to identify and analyse options and assess feasibility and operational impacts
competitive salary, discretionary annual bonus, hybrid working, 25 days annual leave increasing with service
Job position: service delivery manager
2023-05-12

Service Delivery Manager London

KEY RESPONSIBILITIES Apply logical thinking, gathering and analysing information to formulate both short term day-to-day and longer term service delivery plans, to identify and analyse options and assess feasibility and operational impacts. Build, develop and maintain successful, long term relationships with stakeholders. Understand and identify business challenges and develop strategies and solutions to deliver added value to the business. Act as an escalation point within the business for customers. Own, chair and facilitate regular Service Reviews with the business and suppliers in accordance with relevant service level agreements and business priorities. Ensure work is delivered in line with SLAs and agreed targets Responsible for managing costs within budget parameters Monitor supplier and IT service delivery performance and liaise with managers and customers to ensure service level agreements are not breached Develop continuous service improvement plans to drive cost reduction activities and eliminate waste. Identify problem areas, create and deliver solutions to enhance the quality of service and implement preventative measures for the future Ensure business policy and processes reflect current practices and are adhered to Provides operational and specialist insight to drive continuous improvement Identify risks and provide proposals for potential solutions, balancing risk with business needs Increase the number of suppliers, internal stakeholders and services that are covered by UC/SLA agreements Professionally and effectively represent IT Shared Services to both the internal business and to all IT third party vendors and suppliers. KNOWLEDGE & EXPERTISE Strong communication skills and the ability to communicate with people at all levels in an organisation Ability to influence and challenge constructively, particularly at Head of Function level Ability to lead, coach a

Responsibility: apply logical thinking, gathering and analysing information to formulate both short term day-to-day and longer term service delivery plans, to identify and analyse options and assess feasibility and operational impacts, build, develop and maintain successful, long term relationships with stakeholders, understand and identify business challenges and develop strategies and solutions to deliver added value to the business, act as an escalation point within the business for customers
strong communication skills and the ability to communicate with people at all levels in an organisation, ability to influence and challenge constructively, particularly at Head of Function level, ability to lead, coach and mentor a team, able to delegate responsibility
Requirements: be an active listener. Able to succinctly capture critical information highlighted to them both technical and anecdotal, extract the key elements and be able to communicate that appropriately between IT technical and business audiences, enthusiastic and passionate interacting with customers and colleagues alike, focused and driven when working to stretched goals and deadlines, articulate and professional
Job position: service delivery manager
2023-01-30

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audit manager

5 the last 100 days, recently 2023-07-01
Responsibility
  • perform change assurance activity over the Group’s transformation, portfolio management and key programmes, attending key governance committees and steering committees
  • oversee IAMs in assessing control design and effectiveness
  • oversee IAMs in their determination of detailed audit findings and ratings, culminating in the production of audit reports
    Show more +9
Requirements
  • experience of risk-based auditing in financial services / banking, focusing primarily on areas of conduct and operational risk
  • strong understanding of strategy definition and management, enterprise architecture, and portfolio management
  • A strong understanding of the FCA’s consumer credit and Consumer Duty requirements
    Show more +19
Current offers for the position:

Internal Audit Manager - Conduct and Ops London

Location: London/Bradford Salary: Closing Date: Friday 07 July 2023 Vanquis Banking Group has a rich history dating back to 1880. The company was founded in Bradford by Joshua Kelley Waddilove as The Provident Clothing and Supply Company to help people access finance and goods who couldn’t from traditional lenders. Today, Vanquis Banking Group is a FTSE All Share company listed on the London Stock Exchange with around 1.6 million customers and plays the same role in people’s lives today, as it did when it was founded. Vanquis Banking Group is a unified group made up of two brands: Vanquis (cards and loans) and Moneybarn (vehicle finance). While they offer different products and services, they share the common purpose and customer-centric values at the heart of our group. We understand our customers are real people with varied life experiences, so everything we do from our products to our customer experience is designed with this in mind. What’s the opportunity? We are seeking an experienced Internal Audit Manager to lead and deliver conduct and operations audits across the Vanquis Banking Group. This role involves auditing each of the Group's product divisions (Cards, Loans and Vehicle Finance), as well as the shared service support functions. As an Internal Audit Manager within the Group Internal Audit (GIA) function, you will assess whether internal controls are operating effectively and whether processes, policies and systems meet business requirements through the delivery of a comprehensive internal audit plan. In your day-to-day role as an Internal Audit Manager you will be: Managing the end-to-end delivery and quality of audit work; Carrying out detailed audit planning to determine the scope and objectives of individual audits; Performing detailed audit testing to determine whether controls are adequately designed and operating effectively to mitigat

Responsibility: location: London/Bradford, managing the end-to-end delivery and quality of audit work, performing detailed audit testing to determine whether controls are adequately designed and operating effectively to mitigate key risks, ensuring that audit work is performed to a suitable standard, in line with GIA methodologies and IIA standards
Requirements: experience of risk-based auditing in financial services / banking, focusing primarily on areas of conduct and operational risk, this can either be in an external or internal audit capacity, OR extensive experience of risk management or compliance monitoring in financial services, A strong understanding of the FCA’s consumer credit and Consumer Duty requirements, good knowledge of the challenges facing the financial services industry
discretionary annual bonus, 25 days annual leave entitlement, pension Scheme with company contributions, private Medical Insurance
Job position: audit manager
2023-07-01

Internal Audit Manager - Conduct and Ops London

Location: London/Bradford Salary: Closing Date: Friday 30 June 2023 Vanquis Banking Group has a rich history dating back to 1880. The company was founded in Bradford by Joshua Kelley Waddilove as The Provident Clothing and Supply Company to help people access finance and goods who couldn’t from traditional lenders. Today, Vanquis Banking Group is a FTSE All Share company listed on the London Stock Exchange with around 1.6 million customers and plays the same role in people’s lives today, as it did when it was founded. Vanquis Banking Group is a unified group made up of two brands: Vanquis (cards and loans) and Moneybarn (vehicle finance). While they offer different products and services, they share the common purpose and customer-centric values at the heart of our group. We understand our customers are real people with varied life experiences, so everything we do from our products to our customer experience is designed with this in mind. What’s the opportunity? We are seeking an experienced Internal Audit Manager to lead and deliver conduct and operations audits across the Vanquis Banking Group. This role involves auditing each of the Group's product divisions (Cards, Loans and Vehicle Finance), as well as the shared service support functions. As an Internal Audit Manager within the Group Internal Audit (GIA) function, you will assess whether internal controls are operating effectively and whether processes, policies and systems meet business requirements through the delivery of a comprehensive internal audit plan. In your day-to-day role as an Internal Audit Manager you will be: Managing the end-to-end delivery and quality of audit work; Carrying out detailed audit planning to determine the scope and objectives of individual audits; Performing detailed audit testing to determine whether controls are adequately designed and operating effectively to mitigat

Responsibility: managing the end-to-end delivery and quality of audit work, performing detailed audit testing to determine whether controls are adequately designed and operating effectively to mitigate key risks, ensuring that audit work is performed to a suitable standard, in line with GIA methodologies and IIA standards, following up the status of audit actions and where necessary testing their implementation
Requirements: experience of risk-based auditing in financial services / banking, focusing primarily on areas of conduct and operational risk, this can either be in an external or internal audit capacity, OR extensive experience of risk management or compliance monitoring in financial services, A strong understanding of the FCA’s consumer credit and Consumer Duty requirements, good knowledge of the challenges facing the financial services industry
discretionary annual bonus, hybrid working considered, 25 days annual leave entitlement, pension Scheme with company contributions
Job position: audit manager
2023-06-22

Senior Internal Audit Manager - Strategy Transformation & Change Bradford

Location: Bradford/London Salary: Closing Date: Tuesday 27 June 2023 Vanquis Banking Group has a rich history dating back to 1880. The company was founded in Bradford by Joshua Kelley Waddilove as The Provident Clothing and Supply Company to help people access finance and goods who couldn’t from traditional lenders. Today, Vanquis Banking Group is a FTSE All Share company listed on the London Stock Exchange with around 1.6 million customers and plays the same role in people’s lives today, as it did when it was founded. Vanquis Banking Group is a unified group made up of two brands: Vanquis (cards and loans) and Moneybarn (vehicle finance). While they offer different products and services, they share the common purpose and customer-centric values at the heart of our group. We understand our customers are real people with varied life experiences, so everything we do from our products to our customer experience is designed with this in mind. Role purpose In this role within Group Internal Audit (GIA) you will oversee and manage the day-to-day delivery of audits in the ‘strategy, transformation and change’ portfolio within the overall GIA audit plan. In doing so, you will perform change assurance activities, to provide independent oversight and assurance of the Group’s transformation / portfolio activity and delivery of the Group’s strategic aims. You will also assess and report on the effectiveness of internal controls and risk management related to strategy and change management (including portfolio and project management, engineering and architecture). Key Responsibilities: Perform change assurance activity over the Group’s transformation, portfolio management and key programmes, attending key governance committees and steering committees. Oversee Internal Audit Managers (IAMs) in their determination of detailed audit scopes and their approach, culminating in

Responsibility: perform change assurance activity over the Group’s transformation, portfolio management and key programmes, attending key governance committees and steering committees, oversee Internal Audit Managers in their determination of detailed audit scopes and their approach, culminating in the production of scope memos for each audit, oversee IAMs in assessing control design and effectiveness, review audit work and ensure it is performed to a suitable standard, in line with GIA methodologies and that audit conclusions and assessments are accurate and robust
Requirements: strong understanding of strategy definition and management, enterprise architecture, and portfolio management, strong understanding of project and programme management, and BAU change management practices, strong understanding of agile, small change processes, scrum, engineering and the software development lifecycle, extensive experience of directing and conducting change assurance which adds value and focuses on achieving strategic objectives
We offer: hybrid working - London, Bradford, Chatham, Petersfield, why Vanquis, the satisfaction of working for a successful and ethical business who are here to help people is a big benefit of joining us, but it is not the only one, we will invest in your development, giving you the support and training to become better and better at your job
competitive salary, discretionary annual bonus, hybrid working considered, up to 30 days holidays in addition to bank holidays
Job position: audit manager
2023-06-13

Senior Internal Audit Manager - Strategy Transformation & Change London

Vanquis Banking Group has a rich history dating back to 1880. The company was founded in Bradford by Joshua Kelley Waddilove as The Provident Clothing and Supply Company to help people access finance and goods who couldn’t from traditional lenders. Today, Vanquis Banking Group is a FTSE All Share company listed on the London Stock Exchange with around 1.6 million customers and plays the same role in people’s lives today, as it did when it was founded. Vanquis Banking Group is a unified group made up of two brands: Vanquis (cards and loans) and Moneybarn (vehicle finance). While they offer different products and services, they share the common purpose and customer-centric values at the heart of our group. We understand our customers are real people with varied life experiences, so everything we do from our products to our customer experience is designed with this in mind. Role purpose In this role within Group Internal Audit (GIA) you will oversee and manage the day-to-day delivery of audits in the ‘strategy, transformation and change’ portfolio within the overall GIA audit plan. In doing so, you will perform change assurance activities, to provide independent oversight and assurance of the Group’s transformation / portfolio activity and delivery of the Group’s strategic aims. You will also assess and report on the effectiveness of internal controls and risk management related to strategy and change management (including portfolio and project management, engineering and architecture). Key Responsibilities: Perform change assurance activity over the Group’s transformation, portfolio management and key programmes, attending key governance committees and steering committees. Oversee Internal Audit Managers (IAMs) in their determination of detailed audit scopes and their approach, culminating in the production of scope memos for each audit. Oversee (and assist where required) IAMs in assessing control d

Responsibility: perform change assurance activity over the Group’s transformation, portfolio management and key programmes, attending key governance committees and steering committees, oversee Internal Audit Managers in their determination of detailed audit scopes and their approach, culminating in the production of scope memos for each audit, oversee IAMs in assessing control design and effectiveness, review audit work and ensure it is performed to a suitable standard, in line with GIA methodologies and that audit conclusions and assessments are accurate and robust
Requirements: strong understanding of strategy definition and management, enterprise architecture, and portfolio management, strong understanding of project and programme management, and BAU change management practices, strong understanding of agile, small change processes, scrum, engineering and the software development lifecycle, extensive experience of directing and conducting change assurance which adds value and focuses on achieving strategic objectives
We offer: hybrid working - London, Bradford, Chatham, Petersfield, why Vanquis, the satisfaction of working for a successful and ethical business who are here to help people is a big benefit of joining us, but it is not the only one, we will invest in your development, giving you the support and training to become better and better at your job
competitive salary, discretionary annual bonus, hybrid working considered, up to 30 days holidays in addition to bank holidays
Job position: audit manager
2023-06-13

Internal Audit Manager - Conduct and Ops London

Vanquis Banking Group has a rich history dating back to 1880. The company was founded in Bradford by Joshua Kelley Waddilove as The Provident Clothing and Supply Company to help people access finance and goods who couldn’t from traditional lenders. Today, Vanquis Banking Group is a FTSE All Share company listed on the London Stock Exchange with around 1.6 million customers and plays the same role in people’s lives today, as it did when it was founded. Vanquis Banking Group is a unified group made up of two brands: Vanquis (cards and loans) and Moneybarn (vehicle finance). While they offer different products and services, they share the common purpose and customer-centric values at the heart of our group. We understand our customers are real people with varied life experiences, so everything we do from our products to our customer experience is designed with this in mind. What’s the opportunity? We are seeking an experienced Internal Audit Manager to lead and deliver conduct and operations audits across the Vanquis Banking Group. This role involves auditing each of the Group's product divisions (Cards, Loans and Vehicle Finance), as well as the shared service support functions. As an Internal Audit Manager within the Group Internal Audit (GIA) function, you will assess whether internal controls are operating effectively and whether processes, policies and systems meet business requirements through the delivery of a comprehensive internal audit plan. In your day-to-day role as an Internal Audit Manager you will be: Managing the end-to-end delivery and quality of audit work; Carrying out detailed audit planning to determine the scope and objectives of individual audits; Performing detailed audit testing to determine whether controls are adequately designed and operating effectively to mitigate key risks; Producing audit reports that are impactful, balanced and address the root cause of issues; Ensur

Responsibility: managing the end-to-end delivery and quality of audit work, performing detailed audit testing to determine whether controls are adequately designed and operating effectively to mitigate key risks, following up the status of audit actions and where necessary testing their implementation
Requirements: experience of risk-based auditing in financial services / banking, focusing primarily on areas of conduct and operational risk, this can either be in an external or internal audit capacity, OR extensive experience of risk management or compliance monitoring in financial services, A strong understanding of the FCA’s consumer credit and Consumer Duty requirements, good knowledge of the challenges facing the financial services industry
discretionary annual bonus, 25 days annual leave entitlement, pension Scheme with company contributions, private Medical Insurance
Job position: audit manager
2023-03-24

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solutions architect

3 the last 150 days, recently 2023-03-25
Responsibility
  • provide mentoring
  • where required, create Application designs
  • provide design advice and assurance, as required, during delivery phases
    Show more +1
Requirements
  • experience of working as a Solutions Architect, or Associate level and ready for progression
  • broad understanding and awareness of technology and trends
  • preferable professional Architecture qualification or understanding and association with using principles
    Show more +7
Current offers for the position:

Solutions Architect London

About Us : Vanquis Banking Group has a rich history dating back to 1880. The company was founded in Bradford by Joshua Kelley Waddilove as The Provident Clothing and Supply Company to help people access finance and goods who couldn’t from traditional lenders. Today, Vanquis Banking Group is a FTSE All Share company listed on the London Stock Exchange with around 1.6 million customers and plays the same role in people’s lives today, as it did when it was founded. Vanquis Banking Group is a unified group made up of two brands: Vanquis (cards and loans) and Moneybarn (vehicle finance). While they offer different products and services, they share the common purpose and customer-centric values at the heart of our group. We understand our customers are real people with varied life experiences, so everything we do from our products to our customer experience is designed with this in mind. About The Role The Solution Architect is responsible for creating the design artefacts that describe end-to-end solutions, starting from the early discovery and understanding of a requirement through to completion and sign off by the Technical Design Authority of the finalised design. The design covers all technical and architectural designs, and requires close collaboration within the Architecture team, as well as IT and Change functions. Key Responsibilities Design of cross-domain end-to-end solutions which meet the requirements of the initiative for the identified needs for Customers, Colleagues and Organisation. Ensure designs conform to the Architectural Principles and align to the IT North Star and Roadmap. Ensure designs incorporate both functional and non-functional requirements. Ensure designs meet Information Security requirements, regulatory requirements, and Industry Best Practice. Work closely with other Architects, Product Owners, Technical Leads and Business Analysts in the gathering and understanding of req

Responsibility: ensure designs incorporate both functional and non-functional requirements, provide design advice and assurance, as required, during delivery phases, where required, create Application designs, provide mentoring
Requirements: understanding of the technology platforms in use across PFG, able to function effectively in a matrix structure, working with different functions across the Organisation, experience of working as a Solutions Architect, or Associate level and ready for progression, broad understanding and awareness of technology and trends
competitive salary, flexible/hybrid working considered, discretionary annual bonus, up to 30 days holiday in additional to bank holidays
Job position: solutions architect
2023-03-25

Solutions Architect London

About Us: PFG is a leading specialist bank for the millions of people in the UK who are not well served by mainstream lenders. As a business, our purpose is to help put people on a path to a better everyday life with our clear and responsible approach to lending; an approach built on over 141 years of experience. PFG is a unified group made up of Two brands: Vanquis (cards and loans), Moneybarn (vehicle finance). While they all offer different products and services, they each share the common purpose and customer-centric values at the heart of our group. We understand our customers are real people with real and varied life experiences, so everything we do from our products to our customer experience is designed with this in mind. Vanquis was established in 2003, offering a credit card designed to help customers improve their credit score. In 2016, Vanquis introduced personal loans to give customers additional opportunities on their credit-building journeys. Vanquis brings together PFG’s lengthy history in the financial sector with modern money management through its online and app-based accounts. Moneybarn is the UK’s leading lender of specialist car, van and motorbike finance. They’re experts when it comes to working with customers who have otherwise struggled for credit approval. Moneybarn understands low credit scores don’t change the fact people need reliable vehicles for work, for their families and for better everyday lives. They believe customers should have access to responsibly-approved finance that suits their range of budgets and financial situations. About The Role The Solution Architect is responsible for creating the design artefacts that describe end-to-end solutions, starting from the early discovery and understanding of a requirement through to completion and sign off by the Technical Design Authority of the finalised design. The design covers all technical and architectural designs, and requires close collaborat

Responsibility: ensure designs incorporate both functional and non-functional requirements, provide design advice and assurance, as required, during delivery phases, where required, create Application designs, provide mentoring
Requirements: experience of working as a Solutions Architect, or Associate level and ready for progression, broad understanding and awareness of technology and trends, preferable professional Architecture qualification or understanding and association with using principles, experience of designing across mixed technology stacks, with an emphasis on Cloud based SaaS Architectures
competitive salary, flexible/hybrid working considered, discretionary annual bonus, up to 30 days holiday in additional to bank holidays
Job position: solutions architect
2023-01-13

Solutions Architect London

Who we are Provident Financial Group (PFG) is a leading specialist bank for the millions of people in the UK who are not well served by mainstream lenders. As a business, our purpose is to help put people on a path to a better everyday life with our clear and responsible approach to lending; an approach built on over 141 years of experience. PFG is a FTSE 250 company, made up of: Vanquis (cards and loans), and Moneybarn (vehicle finance). Whilst they both offer different products and services; they each share the common purpose and customer-centric values at the heart of our group. We understand our customers are real people with real and varied life experiences, so everything we do from our products to our customer experience is designed with this in mind. Group Transformation and Strategy is a newly established team within Provident Financial Group to deliver substantial change across the organisation. Its role is to lead the development of the activity required to meet the strategic objective of the Group. Team members come from a broad range of backgrounds and industries including professional services, financial services, investment banking, legal services, retail, and IT; we all have a different story with varied backgrounds and experiences. Together, we are committed to delivering complex transformational and organisational change to make a difference at PFG. You and your team Reporting into an Enterprise Architect, this is a fantastic opportunity where you will lead change and drive value for Vanquis Customers through the design and provision of Technical solutions as part of the engineering department. Working within the Architecture team, you will own the technology stack, design and deliver the technology strategy and roadmap for our new products. By creating architectural patterns, standards and framework you will enable collaboration across engineering teams and ensuring these are observed across all of technology an

Responsibility: what you’ll bring to the team
We offer: competitive base salary and rewards, discretionary bonus scheme, 25 days holiday entitlement – with one day accrued for each year of service, defined contribution pension scheme
subsidised on-site restaurants
Job position: solutions architect
2022-10-27

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application support engineer

3 the last 287 days, recently 2024-04-17
Responsibility
  • location: Chatham
Requirements
  • self-management – time management and prioritisation of tickets, escalation
  • personal development – the ability to manage their development through our Annual Performance Review process
  • windows Server and Internet Information Services knowledge
    Show more +7
Current offers for the position:

Application Support Engineer Chatham

Up to 30minute telephone call with a member of the Talent Acquisition team. Ability to access and learn technical skills via approved channels such as…

domain knowledge of VBG Operations Applications, Cards and Vehicle Finance platforms
Responsibility: develops and maintains detailed knowledge in the requirements, design, configuration and testing of our information systems, up to 1 hour with the hiring team
Requirements: windows Server and Internet Information Services knowledge, microsoft SQL query writing, ASP .Net familiar, ITIL Foundation level certificate
Software: microsoft Office
Job position: application support engineer
2024-04-16

First Vision Application Support Engineer Chatham

Location: Chatham Salary: Closing Date: Friday 28 July 2023 First Vision Application Support Engineer You and Your Team: Working within our Platform and Payment team, this is a great opportunity for someone looking to utilise their analytical skills in the IT function. Reporting to the Principal Platform Support Analyst, you will be a Platform Specialist working in a team of SMEs consisting of Support Analysts and Specialists. The Specialist role provides essential day to day support to Analysts for key Card and Payment system queries and tasks. You also support projects and on-boarding of new production processes. You will take responsibility for ensuring daily queries, incidents, and third-party notifications are attended to within the team. You will also be responsible for system releases and small change development, relating to FirstVision Card platform, Global Pay Debit Card Payment, RSA 3D secure and Visa systems. You will be working closely with a number of areas of the business and stakeholders including external suppliers. You will be equally comfortable presenting results and findings to key stakeholders to ensure understanding and buy in and generating ideas that will improve our customer experience. In your day-to-day role, as an Application Support Engineer you will: Responsible for the ongoing success of the departments card and payment platforms Responsible to carry out thorough analysis of internal and external queries or those flagged by the system. Responsible for FirstVision Release and configuration management Responsible for Debit card, 3D secure platform related change and consultancy Responsible for providing necessary support to Platform engineering team. Supporting Platform Support Analysts as needed, offering SME advice on day-to-day issues. Escalating issues, events, risks & risk events to the Principal P

Responsibility: location: Chatham, responsible for the ongoing success of the departments card and payment platforms, responsible for ongoing budget and stock monitoring & tracking
Requirements: hands on working knowledge of CRM, FirstVision, BACS, TRIAD, Falcon systems
competitive salary, discretionary annual bonus, up to 30 days holidays in addition to bank holidays, pension Scheme with matched company contributions up to 5%
Job position: application support engineer
2023-07-04

Application Support Engineer Chatham

Location: Chatham Salary: Closing Date: Friday 28 July 2023 Application Support Engineer You and Your Team: Working within our Platform and Payment team, this is a great opportunity for someone looking to utilise their analytical skills in the IT function. Reporting to the Principal Platform Support Analyst, you will be a Platform Specialist working in a team of SMEs consisting of Support Analysts and Specialists. The Specialist role provides essential day to day support to Analysts for key Card and Payment system queries and tasks. You also support projects and on-boarding of new production processes. You will take responsibility for ensuring daily queries, incidents, and third-party notifications are attended to within the team. You will also be responsible for system releases and small change development, relating to FirstVision Card platform, Global Pay Debit Card Payment, RSA 3D secure and Visa systems. You will be working closely with a number of areas of the business and stakeholders including external suppliers. You will be equally comfortable presenting results and findings to key stakeholders to ensure understanding and buy in and generating ideas that will improve our customer experience. In your day-to-day role, as an Application Support Engineer you will: Responsible for the ongoing success of the departments card and payment platforms Responsible to carry out thorough analysis of internal and external queries or those flagged by the system. Responsible for FirstVision Release and configuration management Responsible for Debit card, 3D secure platform related change and consultancy Responsible for providing necessary support to Platform engineering team. Supporting Platform Support Analysts as needed, offering SME advice on day-to-day issues. Escalating issues, events, risks & risk events to the Principal Platform Analy

Responsibility: location: Chatham, responsible for the ongoing success of the departments card and payment platforms, responsible for ongoing budget and stock monitoring & tracking
Requirements: hands on working knowledge of CRM, FirstVision, BACS, TRIAD, Falcon systems
competitive salary, discretionary annual bonus, up to 30 days holidays in addition to bank holidays, pension Scheme with matched company contributions up to 5%
Job position: application support engineer
2023-07-04

Principal Application Support Engineer London

About Us: PFG is a leading specialist bank for the millions of people in the UK who are not well served by mainstream lenders. As a business, our purpose is to help put people on a path to a better everyday life with our clear and responsible approach to lending; an approach built on over 141 years of experience. PFG is a unified group made up of Two brands: Vanquis (cards and loans), Moneybarn (vehicle finance). While they all offer different products and services, they each share the common purpose and customer-centric values at the heart of our group. We understand our customers are real people with real and varied liafe experiences, so everything we do from our products to our customer experience is designed with this in mind. Vanquis was established in 2003, offering a credit card designed to help customers improve their credit score. In 2016, Vanquis introduced personal loans to give customers additional opportunities on their credit-building journeys. Vanquis brings together PFG’s lengthy history in the financial sector with modern money management through its online and app-based accounts. Moneybarn is the UK’s leading lender of specialist car, van and motorbike finance. They’re experts when it comes to working with customers who have otherwise struggled for credit approval. Moneybarn understands low credit scores don’t change the fact people need reliable vehicles for work, for their families and for better everyday lives. They believe customers should have access to responsibly-approved finance that suits their range of budgets and financial situations. About The Role Reporting to Contact Platform Lead Working closely with Projects, Senior IT Management and Operational Services (Change, Config Etc) Application specific 3rd Parties Suppliers management Working closely with Off-shore team members KEY RESPONSIBILITIES & ACCOUNTABILITIES Provide and maintain development, test,

Responsibility: reporting to Contact Platform Lead, provide and maintain development, test, and production data integration platforms and business applications, identify potential for new technologies, to aid in Design discussions and implementation plans, deliver and maintain business data workflows - the end-to-end process of scheduling, alerting and monitoring
Requirements: linux Redhat
we like to let our employees know that we appreciate their hard work by offering competitive salaries and a range of reward schemes as well as regular performance management reviews and appraisals so that you can monitor your career progress, competitive salary, flexible/hybrid working considered, discretionary annual bonus
Job position: application support engineer
2022-12-09

Application Support Engineer London

External About Us: PFG is a leading specialist bank for the millions of people in the UK who are not well served by mainstream lenders. As a business, our purpose is to help put people on a path to a better everyday life with our clear and responsible approach to lending; an approach built on over 141 years of experience. PFG is a unified group made up of Two brands: Vanquis (cards and loans), Moneybarn (vehicle finance). While they all offer different products and services, they each share the common purpose and customer-centric values at the heart of our group. We understand our customers are real people with real and varied life experiences, so everything we do from our products to our customer experience is designed with this in mind. Vanquis was established in 2003, offering a credit card designed to help customers improve their credit score. In 2016, Vanquis introduced personal loans to give customers additional opportunities on their credit-building journeys. Vanquis brings together PFG’s lengthy history in the financial sector with modern money management through its online and app-based accounts. Moneybarn is the UK’s leading lender of specialist car, van and motorbike finance. They’re experts when it comes to working with customers who have otherwise struggled for credit approval. Moneybarn understands low credit scores don’t change the fact people need reliable vehicles for work, for their families and for better everyday lives. They believe customers should have access to responsibly-approved finance that suits their range of budgets and financial situations. About The Role The Application support Engineer will report into the Core Infrastructure Lead Technology and Operations teams. Working closely with Projects, Senior IT Management and Operational Services (Change, Config Etc). Application specific 3rd Parties Suppliers. PRIN - Application specific 3rd Parties Suppliers management.

Responsibility: working closely with Projects, Senior IT Management and Operational Services, provide and maintain development, test, and production data integration platforms and business applications, deliver and maintain business data workflows - the end-to-end process of scheduling, alerting and monitoring, implement and support data transfers with external parties
Requirements: OS/Applications, basic SQL Query, SIEM Integration, windows OS
competitive salary, flexible/hybrid working considered, discretionary annual bonus, up to 30 days holiday in additional to bank holidays
Job position: application support engineer
2022-10-13

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manager

4 the last 138 days, recently 2023-03-25
Responsibility
  • manage a Team of 3 direct reports
Requirements
  • extensive experience working within an Operations environment
  • proven track record working in a senior risk manager or equivalent role
  • proven track record in risk event and incident management
    Show more +2
Current offers for the position:

Risk Event & Incident Manager Bradford

About Us: We are part of the Vanquis Banking Group, a leading specialist bank for the millions of people in the UK who are not well served by mainstream lenders. Our purpose is to help put people on a path to a better everyday life with our clear and responsible approach to lending; an approach built on over 141 years of experience. Vanquis Banking Group is a unified group made up of two brands: Vanquis (cards and loans) and Moneybarn (vehicle finance). While they offer different products and services, they share the common purpose and customer-centric values at the heart of our group. We understand our customers are real people with varied life experiences, so everything we do from our products to our customer experience is designed with this in mind. You and Your Team: As a Risk Event & Incident Manager you’ll report to the Risk Event Rapid Response Senior Manager responsible for delivering COO and COO Supplier risk event and incident rapid response, evaluation, and resolution. Working with your team and the wider organisation you’ll ensure that we continue to maintain a robust risk and control environment driving a reduction in risk events and incidents while delivering timely and qualitative compliance to 1, 2 & 3 LOD management actions in order to reduce our risk profile. In your day-to-day role, as Risk Event & Incident Manager you will: Deliver COO and COO Supplier response, evaluation, prioritisation, implementation and resolution of risk events and incidents as well as incident reporting For risk events deliver and for IT incidents oversight and challenge of problem management, read across to ensure reduction/elimination of repeat risk events and events caused by same theme. Deliver oversight of small and large change release management impacting COO to reduce likelihood of risk events and incidents: Includes co-ordination of change release risk mitigation for COO Ensure owners of 1,2,

Responsibility: as a Risk Event & Incident Manager you’ll report to the Risk Event Rapid Response Senior Manager responsible for delivering COO and COO Supplier risk event and incident rapid response, evaluation, and resolution, working with your team and the wider organisation you’ll ensure that we continue to maintain a robust risk and control environment driving a reduction in risk events and incidents while delivering timely and qualitative compliance to 1, 2 & 3 LOD management actions in order to reduce our risk profile
Requirements: ability to assess and respond to critical and high priority problems under pressure
discretionary annual bonus, up to 30 days holidays in addition to bank holidays, pension Scheme with matched company contributions up to 5%, private Medical Insurance
Job position: manager
2023-03-25

Risk Event Rapid Response Senior Manager Bradford

Who we are Vanquis helps people who are excluded by mainstream banks take control of their financial situation. Whether they’re new to credit or need a hand rebuilding their credit file to manage life better, we make sure our services are straightforward and suitable for them to succeed. We’re here to put people on a path to a better everyday life, not just our 1.7 million customers but our colleagues too. And we’re proud of the difference we make. You and your team As the Senior Manager for Risk Event Rapid Response, you will lead small team responsible for rapid response, resolution and the prevention of business incidents and risk events. As well as this you will drive timely and qualitative compliance to 1,2 and 3LOD actions to reduce the risk profile. In your day to day role you will: Lead COO and COO Supplier response, evaluation, prioritisation, implementation and resolution of risk events and incidents For risk events lead and for IT incidents oversight and challenge of problem management, read across to ensure reduction/elimination of repeat risk events and events caused by same theme Provide oversight and challenge of 1,2,3 LOD actions to reduce risk profile Ensure owners of 1,2,3 LOD management actions (from audits, risk assurance reviews, control testing) meet deadlines and quality Manage a stakeholder network effectively to deliver results in a collaborative way, whilst maintaining the integrity of the overall function and COO Manage a Team of 3 direct reports What you’ll bring to the team As a Senior Member of the First Line Risk and Control team you will bring an In depth knowledge and expertise of Risk Management within financial services. To be successful in this role, the following skills and experience is required: Extensive experience working within an Operations environment Proven track record working

Responsibility: provide oversight and challenge of 1,2,3 LOD actions to reduce risk profile, manage a Team of 3 direct reports, what you’ll bring to the team
Requirements: extensive experience working within an Operations environment, proven track record working in a senior risk manager or equivalent role, proven track record in risk event and incident management, excellent knowledge of 3rd Party providers to COO including contractual set up, governance and routine operations
We offer: competitive base salary and rewards, discretionary bonus scheme, 25 days holiday entitlement – with one day accrued for each year of service, defined contribution pension scheme
Job position: manager
2023-01-10

Risk Event Rapid Response Senior Manager Bradford

Who we are Vanquis helps people who are excluded by mainstream banks take control of their financial situation. Whether they’re new to credit or need a hand rebuilding their credit file to manage life better, we make sure our services are straightforward and suitable for them to succeed. We’re here to put people on a path to a better everyday life, not just our 1.7 million customers but our colleagues too. And we’re proud of the difference we make. You and your team As the Senior Manager for Risk Event Rapid Response, you will be responsible for driving timely and qualitative compliance to the first, second, and third lines of defence by offering management actions to reduce risk profile. Reporting into our Head of Operations First Line Risk and Control, you will work to reduce risk events and incidents. In your day to day role you will: Lead COO and COO Supplier response, evaluation, prioritisation, implementation and resolution of risk events and incidents For risk events lead and for IT incidents oversight and challenge of problem management, read across to ensure reduction/elimination of repeat risk events and events caused by same theme Provide oversight and challenge of 1,2,3 LOD actions to reduce risk profile Ensure owners of 1,2,3 LOD management actions (from audits, risk assurance reviews, control testing) meet deadlines and quality Manage a stakeholder network effectively to deliver results in a collaborative way, whilst maintaining the integrity of the overall function and COO Manage a Team of 5 direct reports What you’ll bring to the team As a Senior Member of the First Line Risk and Control team you will bring an In depth knowledge and expertise of Risk Management within financial services. To be successful in this role, the following skills and experience is required: Extensive experience working within an Operations env

Responsibility: provide oversight and challenge of 1,2,3 LOD actions to reduce risk profile, ensure owners of 1,2,3 LOD management actions meet deadlines and quality, manage a Team of 5 direct reports, what you’ll bring to the team
Requirements: extensive experience working within an Operations environment, proven track record working in a senior risk manager or equivalent role, proven track record in risk event and incident management, excellent knowledge of 3rd Party providers to COO including contractual set up, governance and routine operations
We offer: competitive base salary and rewards, discretionary bonus scheme, 25 days holiday entitlement – with one day accrued for each year of service, defined contribution pension scheme
Job position: manager
2022-12-03

Risk Event Rapid Response Senior Manager Chatham

Who we areVanquis helps people who are excluded by mainstream banks take control of their financial situation. Whether they’re new to credit or need a hand rebuilding their credit file to manage life better, we make sure our services are straightforward and suitable for them to succeed.We’re here to put people on a path to a better everyday life, not just our 1.7 million customers but our colleagues too. And we’re proud of the difference we make.You and your teamAs the Senior Manager for Risk Event Rapid Response, you will be responsible for driving timely and qualitative compliance to the first, second, and third lines of defence by offering management actions to reduce risk profile. Reporting into our Head of Operations First Line Risk and Control, you will work to reduce risk events and incidents.In your day to day role you will:Lead COO and COO Supplier response, evaluation, prioritisation, implementation and resolution of risk events and incidentsFor risk events lead and for IT incidents oversight and challenge of problem management, read across to ensure reduction/elimination of repeat risk events and events caused by same themeProvide oversight and challenge of 1,2,3 LOD actions to reduce risk profileEnsure owners of 1,2,3 LOD management actions (from audits, risk assurance reviews, control testing) meet deadlines and qualityManage a stakeholder network effectively to deliver results in a collaborative way, whilst maintaining the integrity of the overall function and COOManage a Team of 5 direct reportsWhat you’ll bring to the teamAs a Senior Member of the First Line Risk and Control team you will bring an In depth knowledge and expertise of Risk Management within financial services. To be successful in this role, the following skills and experience is required:Extensive experience working within an Operations env

Responsibility: manage a Team of 5 direct reports
Requirements: extensive experience working within an Operations environment, proven track record working in a senior risk manager or equivalent role, proven track record in risk event and incident management, excellent knowledge of 3rd Party providers to COO including contractual set up, governance and routine operations
We offer: competitive base salary and rewards, discretionary bonus scheme, 25 days holiday entitlement – with one day accrued for each year of service, defined contribution pension scheme
full-time | Permanent
Job position: manager
2022-11-08

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