V R GROUP PROPERTIES  Salary

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FLAT ABOVE, RAILWAY INN 96 BROMFORD ROAD WEST BROMWICH B70 7JB UNITED KINGDOM
TIN: 12851667
 Real Estate
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V R GROUP PROPERTIES
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V R GROUP PROPERTIES is looking for employees for positions:

care co-ordinator

  • care co-ordinator
  • systems administrator
  • fabricator

Working hours

  • full-time

Responsibility

  • build relationships with Site Managers, Customers & Occupiers, upholding the R&V brand at all times
  • to liaise with other departments to coordinate the manufacture and availability of products required to suit appointments
  • to schedule Service Engineers on aftersales appointments
  • to schedule Service Engineers in for pre and post occupation
  • communicate with Customers & Occupiers to arrange aftersales appointments
  • to maintain accurate records on our database and deal with administration as required
  • the overall purpose of the role is to provide superior levels of Customer care from the initial contact to post installation reviews. The main requirements are as follows

Requirements

  • previous experience within a Customer Care environment
  • previous telephony experience
  • experience of managing Engineer schedules in line with Customer demand
  • A confident and polite manner
  • strong written and oral communication skills
  • strong organisation skills with the ability to prioritise workload
  • the successful candidate should demonstrate
  • excellent time keeping and attendance