USB INTERNATIONAL Salary
UNIT 5, RUSSEL HOUSE HORNSBY WAY SOUTHFIELDS BUSINESS PARK BASILDON SS15 6TF ENGLAND
TIN: 04036237
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Earnings on positions in USB INTERNATIONAL
USB INTERNATIONAL is looking for employees for positions:
customer services advisor
Working hours
- full-time | Permanent
Responsibility
- experienced in order management and fulfilment, order support and customer service-related tasks
- professionally handle incoming requests, via phone and email, to ensure any issues are resolved both promptly and thoroughly for the customer
- assisting with customer queries through marketplace messages on Amazon/eBay/WEBSITES and ensuring customers receive a response within the 24-hour response time limit
- sales ledger invoicing – SAGE 50
- stock management for 3PL warehouses
- work with the warehouse team to ensure orders are dispatched timely and accurately
- produce appropriate management reports and KPI's as required
- USB International are a leading manufacturer, retailer and distributor of quality luggage, Paddle Boards, Outdoor Storage, Fitness & Nursery products
Requirements
- experience in working with Linnworks for Sales Order Processing and inventory management desirable
- prior experience of sales order processing is essential
- experience dealing with customers over the telephone and via email is essential
- previous E-commerce experience desirable