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URBAN BODY is looking for employees for positions:
sales executive
sales executive
tyre fitter
panel beater
accountant
bookkeeper
nurse
Working hours
part-time
Responsibility
we are seeking a dynamic and proactive Sales and Front Desk Executive to join our team
this role requires a high level of organisational skills, excellent communication abilities, and a passion for creating a positive patient experience
follow up promptly with leads through phone calls, emails, or other communication channels to gather relevant information and qualify their needs
the ideal candidate will play a crucial role in managing leads generated from various sources, converting them into appointments, providing exceptional customer service, and building strong relationships to drive upselling and cross-selling opportunities
lead Management: Monitor and manage leads received through social media, calls, emails, and paid advertising platforms
schedule and manage patient appointments in an organised and efficient manner and effectively manage the clinical appointment diary to maximize utilization and minimize gaps
appointment Conversion: Employ effective persuasion techniques to convert leads into confirmed appointments
relationship Building: Establish rapport with patients to understand their stated and un-stated needs, fostering trust and loyalty
Education
GCSE or equivalent
Requirements
proven experience in sales and customer service, or a related field
proficiency in using CRM and appointment scheduling software
excellent verbal and written communication skills
strong interpersonal skills and the ability to build relationships
exceptional organisational skills and attention to detail
comfortable with multitasking in a fast-paced environment
basic understanding of aesthetic clinical terminology
ability to maintain a positive attitude and adapt to changing circumstances