UNIGLAD INGREDIENTS UK  Salary

UNIGLAD INGREDIENTS UK
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UNIGLAD INGREDIENTS UK is looking for employees for positions:

customer service coordinator

Working hours

  • full-time | Permanent

Responsibility

  • processing orders, sample requests and returns in an accurate and timely manner in line with customer requirements
  • managing customers expectations in a proactive manner via telephone/email, ensuring accurately communicating important order/delivery information
  • building strong working relationships with potential, new and existing customers
  • maintaining and updating order records, monitoring forecast and stock levels against contract volumes and requirements
  • providing administrative support to Sales Team as required
  • working closely with our Scheduling Team to ensure a seamless flow from point of order to the delivery of goods to our customers
  • creating customer accounts and contracts on our Sage 200 order system in conjunction with Sales Managers, whilst also liaising closely with other external supply partners

Requirements

  • previous experience working in a demanding/fast-paced Customer Services Team
  • ability to multi-task and effectively prioritise workload
  • exceptional attention to detail, including accurate and precise data entry
  • excellent verbal and written communication skills
  • experience of Sage 200 order processing system
  • customer Service: 1 year