ULTIMATE ONE  Salary

49 LANDSCAPE VIEW SAFFRON WALDEN CB11 4AT ENGLAND

ULTIMATE ONE
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Earnings on positions in ULTIMATE ONE

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ULTIMATE ONE is looking for employees for positions:

customer service assistant

Language

  • english

Education

  • GCSE or equivalent

Responsibility

  • respond to customer calls, emails and social communications
  • receive incoming calls and make outbound calls to customers
  • direct customer through the company website and take orders through it if required
  • answer questions about products and services
  • process orders and ensure they are fulfilled
  • handle customer complaints or concerns and pass to line manager where applicable
  • use our computer systems as per our procedures to record customer details and orders
  • perform general administrative tasks, such as filing and sending out literature

Requirements

  • outstanding phone and email etiquette
  • confident on the phone Team player
  • strong interpersonal and problem-solving skills
  • ability to remain calm under pressure
  • able to prioritise and manage multiple tasks simultaneously
  • exceptional communication skills
  • flexible working approach required
  • 1+ years of experience in customer service or an administrative role