ULTIMA DISPLAYS  Salary

49-50 CAUSEWAY ROAD EARLSTREES INDUSTRIAL ESTATE CORBY NN17 4DU
TIN: 03802914

ULTIMA DISPLAYS
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ULTIMA DISPLAYS is looking for employees for positions:

customer service assistant

Working hours

  • full-time

Responsibility

  • process orders acting as an advisory to our customers, including upselling, and cross-selling appropriate to customer needs
  • operate as the main point of contact with customers
  • progress the order through our order management system giving clear updates to the customer
  • manage client orders from end to end, ensuring all orders are on track and ready for production
  • acting as a point of contact for the Ultima brand, ensure you remain professional at all times
  • makes sure customers receive requested quotes, product information, and solutions in-line with department KPIs
  • work with the Customer Services Manager and Sales Director to highlight challenges and any suggested improvements
  • ensure SLAs are met for each customer