UKINBOUND

Responsibility

• meet new Member recruitment targets set by the Chief Executive
• develop a pipeline of target businesses for potential Membership
• to establish and maintain good relationships with members, develop and implement a regular communication programme and deliver against Members’ requirements
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• upsell benefits to move Members from lower to higher membership levels and sell bespoke mailing opportunities, website advertising and paid-for events
• provide the CE with a monthly membership report and quarterly input report for the Shakespeare’s England Board Meeting
• making sure Members’ information on the Shakespeare’s England website is input, up to date and presented correctly
• manage the SE CRM system
• manage all aspects of administrative around new Members, supplying new Member information packs, and producing recruitment presentations and collateral
• act as the day-to-day point of contact for Members and the Travel Trade, both domestic and international
• deal with day-to-day enquiries from members, non-members, and stakeholders
• manage all aspects of Shakespeare’s England’s attendance at Trade and Consumer Shows
• arrange Familiarisation visits for the Travel Trade to Shakespeare’s England

Earnings for position business development manager

Responsibility

• specific responsibility for planning client site visits, managing client events, trade show planning, accommodation booking
• building strong relationships with clients and tourism/hospitality businesses to drive legacy, impacting events and the sustainability strategy
• project management skills, with the ability to deliver to tight deadlines while working on a variety of projects at one time
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• the role requires attention to detail and a positive can-do attitude that is at all times customer focused
• experience of working within a sales and client support environment
• experience in working with senior level clients, with the ability to influence at this level
• have strong communication and interpersonal skills
• have an interest and experience in the conference, hotel and tourism industry
• have project management/event management experience and skills
• have attention to detail and the ability to work under pressure to deliver to deadlines
• have excellent administrative and organisational skills

Responsibility

• have oversight of event planning, production, scheduling, delivery and logistics delivered by the Destination Team
• consult with relevant agencies and engage with, and manage relationships with external stakeholders
• undertake feasibility studies for events including public impact surveys and safety audits
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• prepare and manage event budgets, undertaking relevant procurement procedures
• support the Head of Offer with scheduling across the events programme
• ensure all permissions, compliance and legal requirements are secured and fulfilled, and that events are delivered on time, to budget and to specification
• be the main point of liaison for internal stakeholders, to ensure events are coordinated across City departments and within the wider City’s events calendar
• educated to degree level in an appropriate field relating to events management, culture or a related discipline
• extensive experience playing a leading role in producing complex cultural outdoor public events programmes, with significant event planning and logistics expertise
• manage the contracts and partnership agreements with sponsors to ensure all requirements are met and oversee the event team to deliver requirements including hospitality and branding
• demonstrable track record of procurement and contract management for artists, event companies and suppliers
• ensure sustainability, diversity and accessibility is embedded in the delivery of the programme, fostering the commitment of the Destination Events Team to equality and inclusion principles
• budget and staff management experience