assist in the execution of current Alternative Material and Ducting projects, recording progress, and compiling reports
produce reports detailing material, usage, stock levels and costs
participation in the set-up of new testing procedures and processes
perform regular material tests on samples, incoming deliveries, and sample tests of stock materials
title: Raw Materials Testing Technician - Recycled Plastics
produce reports detailing results of material tests, analyse results and trends of the tests
location: Reading, travel to other sites as required
Requirements
testing, approval and recording of plastic materials, and facilitate and deliver a variety of projects delivering improvements in efficiency, performance and cost savings in a timely fashion
quality inspection and materials testing: 1 year
the role would suit someone who is keen to progress their career, with a desire to be a part of driving materials improvements in a fast-moving manufacturing environment
you must have the willingness to learn and progress using their own initiative and be able to work as part of a team
you will maintain weekly reports of recycled material usage, test materials to ensure compliance with specification, and analyse test results to produce reports showing trends and making recommendations
clean driving license
manufacturing manager
Working hours
full-time | Permanent
Salary
salary
Requirements
training and guidance will be provided
this is an exciting and varied role for a Continuous Improvement - Assistant Project Manager, to be responsible for assisting the Continuous Improvement Manager to facilitate and deliver a variety of continuous improvement projects across a wide spectrum of the business activities, as well as running your own projects delivering improvements in efficiency, performance and cost savings in a timely fashion
the role would suit someone who is keen to progress their career within a continuous improvement environment, with a desire to be a part of driving measures in a fast-moving manufacturing environment - You must have the willingness to learn and progress using their own initiative and be able to work as part of a team
you will maintain weekly reports of recycled material usage, test materials to ensure compliance with specification, and analyse test results to produce reports showing trends and making recommendations
Responsibility
creating project progress chart, arranging meetings, assigning responsibilities, deadlines, Checking on progress, reporting on project progress
tracking and communicating project risks and opportunities
managing other projects as requested by Manager, Operations Director, and other Departmental Managers as well as key contacts within the Group and external companies
customer service administrator
Working hours
full-time | Permanent
Salary
salary
Responsibility
respond to all incoming enquires, ensuring all information obtained from customer is accurate
maintain knowledge and correct application of all processes
process sales orders on behalf of the customer
resolve pending order issues - paying attention to out of stock/delayed product and updating customer/engineer
progress courier deliveries
maintain accurate and concise notes on every order query
Requirements
the working hours are Monday to Friday working either 8am - 4,30pm or 8.30am - 5pm
we are hiring for a Sales Administrator to work alongside a small friendly team based at our offices in Burrowbridge, an attractive village located between Taunton and Bridgewater. The role reports to the Sales Office Manager
the main purpose of this role is to offer frontline support to customers. You must be comfortable with a varied workload, and the ability to multi-task
the position is predominantly phones and system based and so you will be comfortable taking orders and inputting them into the system simultaneously
previous experience is not necessarily required but would be helpful. More important is an individual who is keen to learn and progress
customer service coordinator
Working hours
full-time | Permanent
Salary
salary
Responsibility
to produce assigned quotations and any supporting emails/documents correctly and efficiently
to ensure that the quotation system is updated regularly with information provided by Sales Executives, Sales Managers and Sales Directors
to take ownership of customers issues, queries or complaints and follow through until positive resolution
to liaise with the Technical Support department and other team members in order to complete specifications
to produce reporting as requested by the Quotations Team Leader or Manager
we are recruiting for a Quotations/Administration Co-ordinator to ensure that sales quotations are sent out to our customers accurately and in a timely manner
Requirements
effective communication skills – both verbal and written
ability to work accurately under pressure, prioritise tasks and manage time effectively
ability to follow Quotation team processes and procedures
flexibility to adapt to changing work practices
willingness to learn and develop personal skill set
good team player as well as having the ability to work well on own initiative
admin: 1 year
MS Office: 1 year
planner
Working hours
full-time | Permanent
Salary
salary
Responsibility
coordinate & arrange deliveries to Domestic & International customers
plan and execute timely movements from both our own storage and 3rd Party Logistics locations
be intimately involved in live updates that feed into our Production Schedule
be on top of customer credit issues, and respond with agile delivery schedule changes if required
update the business with reporting that drives critical decisions
co-ordinate and supervise Goods Out team
any other reasonable tasks deemed by your line manager
Requirements
diffusion, part of Volution Ventilation UK, is a UK Manufacturer of HVAC products in the UK
you will have great communication, focus and negotiation skills to manage any site delays smoothly
as the Logistics Planner, reporting to the Logistics Manager , you will be responsible for ensuring the timely despatch and delivery of finished goods from an OEM business, to construction based customers
diffusion is a British manufacturer with an enviable reputation built over 60 years in designing standard and bespoke fan coil units that serve the needs of countless businesses across the construction supply chain
you will be responsible for managing deliveries to our customers, and keep all stakeholders informed about the status of deliveries, flagging any problems which may cause delays/ issues
logistics: 1 year
3PL: 1 year
we are trusted by countless businesses across the supply chain delivering exceptional thermal comfort to buildings including hotels, apartments, hospitals, banks, schools and airports
customer service advisor
Working hours
full-time | Permanent
Language
english
Responsibility
this is a permanent role working Monday to Thursday 8.30am – 5.30pm, Friday 8.30am – 4.30pm
review and process orders accurately and efficiently via telephone and email, and meeting daily KPIs
assist customers with requests for prices, stock availability & general information
volution Group Plc is a market leader in residential and commercial ventilation systems; our purpose is to provide healthy indoor air, sustainably
impart basic technical information to customers
we are hiring for a Manrose Customer Service Advisor to be based at our offices in Reading , reporting to the Customer Service Team Leader
manage customer complaints with empathy, and good listening skills, escalating where needed
liaise with the Production and Despatch teams for lead and delivery times
Salary
salary
Requirements
we use Epicor to process these orders , and access our product and catalogue information, training will be provided
previous experience within a Customer Service/ call handler/ data entry role. Retail, hospitality, travel, or other customer-focused environments would be beneficial
previous call centre or office based customer service experience would be preferred
take pride in your communication style; written and verbal
willingness and ability to learn
self-driven and motivated to meet daily KPIs
proactive attitude, and solution orientated
in your role as a Manrose Customer Service Advisor, you will be the first point of contact for our customers, predominantly supporting them with new or existing orders , via telephone and email contact
designer
Working hours
full-time | Permanent
Salary
salary
Requirements
we have a great opportunity for a New Build Residential Systems Designer based at our office in Crawley
provide a follow up service to clients regarding general technical enquiries, or information specifically relating to the supplied quote
the role will provide you with all the necessary training covered within an initial 12-week structured programme, to enable you to become a fully-fledged NBR Systems Designer, covering off various ventilation systems, with ongoing support thereafter
autoCAD: 1 year
this will include supporting the installations contractors on-site to negate issues raised during the installation work
you will need to have a good working knowledge of using AutoCAD , have an interest in pursuing a career within designing ventilation systems within the Ventilation industry, have the ability and willingness to learn and grow, great organisation skills with the ability to work to deadlines and meet targets, and you’ll be a confident communicator working across teams, departments and clients on a daily basis
design ventilation systems to suit all building applications using the REVIT/AutoCAD software – ensuring full conformance with the relevant Building Regulations/ environmental and other relative legislative requirements
as a New Build Residential Systems Designer , your key responsibilities will include
accounts payable
Working hours
full-time | Permanent
Salary
salary
Responsibility
downloading supplier invoices and processing using ERP
clarify any questionable invoice items, prices & quantities
verify invoices against purchase orders and ensure goods or services were received before issuing payment to vendors
assemble and review invoices to be completed for payment
reconcile supplier & bank statements
maintain a high level of attention to detail whilst entering invoices into Epicor & DOCSTAR
responding to billing inquiries from other departments
responding to and resolving queries from suppliers
Requirements
you will support the AP Manager with daily administration tasks, and supplier reconciliation
you'll have a continuous improvement mindset to improve processes and support business growth
accounts Payable: 2 years
production operator
Working hours
full-time | Permanent
Language
english
Salary
salary
Responsibility
check and ensure the fan is assembled correctly for the specific stages of the assembly process
maintain the required quality of Fan Assembly as required at various stages of the assembly line process
maintain the required quality of Sub Assembly components as required at various stages of the assembly line process
test and inspection of specific stages of assembly process
train in the various stages of assembly on the assembly line
pack fans where required
Requirements
carry out Fan Assembly and/or Sub Assembly in the Fan Production Area to meet the organisations / customer requirements
credit controller
Working hours
full-time | Permanent
Salary
salary
Requirements
excellent telephone manner with the ability to “get results” whilst maintaining cordial relationships with key internal and external customers
ability to recognize potential risks to the business and judge when they should be escalated
you will also liaise with other departments including Returns, Treasury, Accounts Payable, and Sales
ensure that deadlines are adhered to and personal workload managed, with self-motivation and good communication skills
as a Credit Controller within our Accounts Receivable team, you will effectively manage and control a designated section of the Sales Ledger in all aspects of Credit Control
prioritise key tasks effectively and demonstrate a high degree of accuracy and attention to detail
you will be required to have regular contact with customers for outstanding payments, log incoming queries, and liaise with internal departments for query resolution
good interpersonal skills and be able to communicate effectively at all levels within the organisation and with external parties
Responsibility
provide input into cash forecast and conclude monthly processing and ensure all other reporting deadlines are met
ensure that all monies due to the company are paid in accordance with agreed credit terms. Chase all accounts in accordance with company policy and maintain accurate records
regularly review, amend and maintain the integrity of customer information held on the database in respect of addresses and support for credit limits
ensure the accurate allocation of cash receipts to invoices outstanding, raising the “Debit Notes” as necessary
take complete responsibility for a designated section of the Sales Ledger, as assigned and modified from time to time by your manager, manage debit to agreed targets
ensure new accounts are opened in a timely manner and in line with company policy
identify changes in payment patterns and propose action to avert indebtedness and to minimize risks to the company