TROUBADOR PUBLISHING  Reviews

The job posting states that Troubador Publishing is looking for a Customer Services Assistant to join their team. The role involves working directly with authors, providing them with guidance on self-publishing services, and ensuring that they receive the best possible service. The position requires excellent customer service skills, attention to detail, and proficiency in using technology and CRM systems.

It would be helpful to know if there is any training provided for using the CRM system, particularly for applicants who may not have previous experience with it. Furthermore, are there opportunities for professional development and growth within the Customer Services team? Additionally, could someone provide more details about the company events, gym membership, and transport links benefits mentioned in the job offer?