sales coordinator
Responsibility
- handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers
- inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time
- collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently
Show more +7 - developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department
- hiring and training sales staff and ensuring staff meets their quotas and goals
- helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material
- managing budgets for expenses like bonuses, marketing, and travel
- handling urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events
- making the company's products and services as attractive to potential customers as possible
- ensuring adherence to laws, regulations, and policies
Requirements
- A proven track record in business sales and administration
- 2 or more years’ experience in sales
- experience as a sales coordinator or in sales administration may be advantageous
Show more +6 - good team development skills and proactive attitude
- good administrative, organisational, and problem-solving skills
- excellent communication, sales, and customer service skills
- the ability to multitask, work in a fast-paced environment, and meet deadlines
- current knowledge of timber and crating industry trends and regulations would be advantageous
- sales: 2 years
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