TREMARK ASSOCIATES in Leeds Salary

JOSHUA CHAMBERS 332 YORK ROAD LEEDS LS9 9DN
TIN: 03120853

TREMARK ASSOCIATES
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TREMARK ASSOCIATES is looking for employees for positions:

account manager

Working hours

  • part-time

Salary

  • salary

Responsibility

  • take on the role of Investigations Account Manager for various appointed solicitors and other clients building solid trusting relationships
  • project manage client’s cases from instruction to completion delivering a high-quality service within agreed timescales
  • communicate regularly with clients and present them with clear and articulate reports via telephone, email and letter
  • problem solve client issues offering solutions and first rate customer service
  • ensure all Quality Management processes are adhered to
  • ensure that correct authorised agents are appointed and given clear instructions of the job requirements
  • maintain the CRM for each instruction received to retain an accurate history of all actions taken
  • answer incoming telephone calls and record details of new sales enquires and convert them into new instructions

Requirements

  • account management
  • microsoft Office
  • experience of managing client relationships
  • excellent communication skills