TRAIN4ACADEMY

Responsibility

• development of new Courses using authoring tools such as Articulate Storyline
• working to a defined set of design standards to maintain existing courses
• working with clients to develop bespoke E-Learning Modules for their organisation
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• support the reviewing process for E-Learning content and materials
• learning Management System administration
• FTP administration
• technical customer support for e-learning content and LMS platform
• monitor and action user feedback to help improve quality of the courses

Requirements

• information Systems
• information Technology
• technical Support
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• content Development
• design
• proficient computer skills and enjoy working in a technical role
• experience of using E-Learning Authoring tools such as Articulate Storyline
• A logical and creative thinker who enjoys the challenge of problem solving
• excellent communicator with a positive can-do attitude
• basic knowledge of HTML and XML
• A friendly and approachable telephone manner
• ability to work individually and as part of the wider team
• be self-motivated and well-organised

Earnings for position e-learning developer

Responsibility

• providing new and existing customers with excellent customer service and support during and after the sales process
• supporting the Account Managers by processing orders over the telephone and via e-mail
• building good relationships with customers through a friendly manner via telephone and email
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• provide first line support for customers who are using the platform and courses

Requirements

• communication Skills
• customer Service
• telephone Manner
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• administration
• experience of working within a customer-focused role
• excellent communicator with a positive attitude
• A friendly and approachable telephone manner
• be self-motivated and well organised
• be confident in making and receiving telephone calls

Earnings for position customer service advisor

Responsibility

• development of new Courses using authoring tools such as Articulate Storyline
• working to a defined set of design standards to maintain existing courses
• working with clients to develop bespoke E-Learning Modules for their organisation
  Show more +5
• support the reviewing process for E-Learning content and materials
• learning Management System administration
• FTP administration
• technical customer support for e-learning content and LMS platform
• monitor and action user feedback to help improve quality of the courses

Requirements

• proficient computer skills and enjoy working in a technical role
• experience of using E-Learning Authoring tools such as Articulate Storyline
• A logical and creative thinker who enjoys the challenge of problem solving
  Show more +5
• excellent communicator with a positive can-do attitude
• basic knowledge of HTML and XML
• A friendly and approachable telephone manner
• ability to work individually and as part of the wider team
• be self-motivated and well-organised

Responsibility

• providing new and existing customers with excellent customer service and support during and after the sales process
• supporting the Account Managers by processing orders over the telephone and via e-mail
• building good relationships with customers through a friendly manner via telephone and email
  Show more +2
• provide first line support for customers who are using the platform and courses
• the Customer Services Advisor will be working as part of the team and be responsible for the day-to-day handling of inbound calls, emails, support requests and enquiries from our customers while delivering the highest levels of customer service

Requirements

• experience of working within a customer-focused role
• excellent communicator with a positive attitude
• A friendly and approachable telephone manner
  Show more +2
• be self-motivated and well organised
• be confident in making and receiving telephone calls