TOPAZ ICT SERVICES  Salary

141 GLANDERSTON DRIVE GLASGOW G13 3UG UNITED KINGDOM
TIN: SC525347

TOPAZ ICT SERVICES
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TOPAZ ICT SERVICES is looking for employees for positions:

it support engineer

Language

  • english

Requirements

  • previous experience ideally in a Level 2 Support role or similar
  • technical knowledge of Active directory, Windows Server environment, network components, Office365 etc
  • strong Customer Service skills over the phone and in person
  • ability to prioritise tasks and manage your time efficiently
  • prior technical experience
  • self-motivated enthusiastic, with an ability and aptitude to learn, develop and grow with the company
  • have an excellent working knowledge of IT kit inclusive of but not limited to; Windows Operating systems, break fix and troubleshooting of Desktops, Laptops, and Printers

Responsibility

  • scheduling and generation of customer reports and making sure SLAs are met
  • maintain the hardware, software, and licensing inventories