TOP SERVICES Salary
UNIT 8 NUMBER 6 ARGALL AVENUE LEYTON E10 7QE
TIN: 02395493
TOP SERVICES Premium profile inactive Premium profile inactive
Earnings on positions in TOP SERVICES
TOP SERVICES is looking for employees for positions:
service advisor
Working hours
- full-time | Permanent
Benefits
- company car
- service car
- profit sharing
Responsibility
- welcome and engage customers with a friendly and professional manner, establishing a positive rapport and instilling confidence in our services
- listen attentively to customer concerns, questions, and requirements, demonstrating active empathy and understanding
- schedule and coordinate service appointments efficiently, ensuring optimal utilization of our centres resources
- collaborate closely with our skilled mechanics and technicians, effectively communicating customer needs and ensuring timely completion of services
- maintain accurate and detailed records of customer interactions, service requests, and completed work, facilitating efficient follow-up and documentation
- proactively address and resolve customer concerns, escalating issues as necessary to ensure complete customer satisfaction
- consistently meet or exceed customer service and sales goals, leveraging our reputation to upsell additional services where appropriate
- contribute to a positive and supportive team environment, fostering collaboration, camaraderie, and a commitment to excellence
Requirements
- exceptional communication and interpersonal skills, with the ability to build rapport and establish trust with customers
- proven experience working effectively in a fast-paced, team-oriented environment, displaying flexibility and adaptability
- previous experience in the automotive industry or a related field, with a solid understanding of vehicle repairs and maintenance
- strong problem-solving and decision-making abilities, enabling you to provide efficient and effective solutions to customer inquiries and issues
- excellent multitasking and time management skills, allowing you to handle multiple customer requests and prioritize tasks effectively
- meticulous attention to detail and organizational skills, ensuring accuracy in estimating, documentation, and record-keeping
- A genuine passion for delivering exceptional customer experiences and a commitment to upholding the reputation of Top Car Services
- service Advisor: 1 year
Earnings on positions in TOP SERVICES
Average salary in this position
Average salary in this position in the country
National average salary
2950 £
Average salary in this company
2867 £