TOOLSTATION Salary

Rating of the company
based on 0 evaluations
3 reviews in total
  Northampton
LODGE WAY HOUSE LODGE WAY HARLESTONE ROAD NORTHAMPTON NN5 7UG
  http://www.toolstation.com
TIN: 04372131
  Wholesale & Retail Trade
Rating of the company
based on 0 evaluations
3 reviews in total

Earnings on positions in TOOLSTATION

Estimated salary

£ 1920

Median salary at TOOLSTATION

£ 1210 Lowest salary
£ 1956 The average salary
£ 4000 Highest salary

TOOLSTATION is looking for employees for positions:

service manager

Responsibility

  • this role involves implementing and monitoring KPIs to track and improve the team's efficiency, quality of service, and customer satisfaction
  • this role involves setting unambiguous expectations and consistently providing constructive feedback to foster continuous growth and professional development
  • responsible for the oversight and maintenance of departmental Key Performance Indicators within the service desk team, ensuring that the team as a whole consistently meet or exceed performance targets
  • this role centres on cultivating the team to become future stars within the company
  • KPI Adherence: Ensure the consistent achievement or surpassing of performance goals by the service desk
  • by analysing performance metrics and providing regular feedback, the objective is to drive a culture of continuous improvement, optimising operational effectiveness, and fostering a high-performance work environment
  • by identifying their unique strengths and areas for development, the aim is to prepare them for pivotal roles within the organisation
  • ultimately, this position plays a vital role in guaranteeing that the service desk team operates at the highest level of productivity and excellence

regional manager

Working hours

  • full-time | Permanent

Responsibility

  • what you'll do
  • covering 25 stores from Coventry to Reading
  • you’ll take responsibility for our stores to maximise sales and performance
  • you’ll review our trading propositions, standards and service, optimising customer relationships and building a customer centric culture
  • day-to-day
  • commercial
  • you’ll take ownership of the Trade/CRM proposition, directly influencing the pentration of trade customers
  • combining your passion for people and customers with your operational excellence and leadership quality, you’ll quickly identify areas for continuous improvement and work collaboratively across the business to deliver the best commercial outcomes

shift manager

Working hours

  • full-time | Permanent

Responsibility

  • daily briefings with reporting teams to ensure cohesive operation of teams
  • be at the forefront of Health & Safety, making sure all Health & Safety guidelines are adhered to on site to maintain a safe working environment

product manager

Working hours

  • full-time | Permanent

team leader

Working hours

  • full-time | Permanent

Responsibility

  • what you'll do
  • this is a hybrid role with weekly travel requirements to our Contact Centre Office in Bridgwater, Somerset
  • day-to-day
  • the Contact Centre is the voice of Toolstation, making a fantastic first impression and going above and beyond to make our customers happy
  • this isn’t your average call centre, there’s no script to follow, so it’s more about asking the right questions and finding answers quickly and efficiently
  • providing support. Providing support and cover for all operational areas, including opening and closing of the contact centre
  • in this role you'll focus your team on their brilliant service over the telephone as well as the ability to provide written communications through email, webchat and social media
  • being Compliant. Ensuring the compliance of all company policies and procedures, including data protection and payment card industry standards

marketing manager

Working hours

  • full-time | Permanent

Requirements

  • experienced in the workings of a growing business you’ve developed the strategy and implemented it with measurable commercial impact
  • communication and Collaboration. You’re comfortable in managing external agency relationships and activities and have excellent internal and external stakeholder management skills
  • drive and Motivation
  • you’re a confident self-starter, dedicated to achieving the best possible results, having a desire to drive performance forward
  • you demonstrate passion, drive, resilience and a can-do attitude
  • you have demonstrable Digital Marketing experience with a strong Affiliate background and a proven record of successfully managing and growing eBay business
  • what you'll get
  • commercial Awareness. You’re data driven with a business development mindset. You fully understand business priorities and will use company knowledge and external market data to identify opportunities for commercial success

Responsibility

  • communication and Support. A key part of your role will be to develop and implement communication strategies to ensure affiliates and marketplace channels are kept up to date with the latest marketing initiatives and product launches

senior developer

Working hours

  • full-time | Permanent

developer

Working hours

  • full-time | Permanent

planner

Working hours

  • full-time | Permanent

Requirements

  • you’ve worked in Contact Centres before which means you’re well versed with the workloads and priorities that we have
  • relationship focused. You see the value in building strong and collaborative working relationships and naturally build report
  • reliability. Be there when we need you, be flexible and fun to be around
  • yourself. Bring your whole self to work and let your true personality shine through
  • what you'll get
  • here in Toolstation's Contact Centre we use Injixo as our WFM system, the ideal candidate would have experience in using a WFM system which ultimately ensures productivity is at it's highest and risks are reduced
  • A love for data. You're passionate about data, and spreadsheets are your thing. What you really love is delving into the data and painting a picture to provide insight and possibilities
  • common sense. Methodically minded, you’re conscientious in your approach which means you’ll respond well to pressure, keeping your cool and focusing on the task in hand

warehouse operative

Working hours

  • full-time | Permanent

Responsibility

  • what you'll do
  • day-to-day
  • deliver MHE training in a safe and productive manner
  • schedule training and refresher training at convenient times liaising with Team Leaders and other stakeholders
  • complete all associated paperwork, raise certificates and update employee MHE training records
  • monitor and report truck faults to MHE provider and management
  • you will deliver all MHE training in a safe and productive manner. facilitating training sessions conducive with availability around DC workloads and volumes, co-ordinating with Team Leaders and other stakeholders
  • what you'll bring

Changes in earnings for the position retail supervisor

0300 £600 £900 £1.2K £1.5K £1.8K £
0300 £600 £900 £1.2K £1.5K £1.8K £
2024
2025

Changes in earnings for the position store manager

0300 £600 £900 £1.2K £1.5K £1.8K £
0300 £600 £900 £1.2K £1.5K £1.8K £
2024
2025

Data based on job offers published by the company

Earnings on positions in TOOLSTATION

Average salary in this position
Average salary in this position in the country
administrator
2333 £
-6%
2208 £
branch manager
2333 £
34%
3114 £
driver
2083 £
16%
2410 £
hgv driver
2500 £
13%
2817 £
it support technician
2166 £
6%
2289 £
management accountant
2916 £
14%
3323 £
manager
3004 £
13%
3382 £

National average salary

2950 £

Average salary in this company

1956 £