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Estimated salary
£ 1760
Median salary at TOOLSTATION
£ 1210Lowest salary
£ 1903The average salary
£ 3750Highest salary
Do you believe that workers at TOOLSTATION are paid fairly?
TOOLSTATION is looking for employees for positions:
service manager
service manager
administrator
regional manager
shift manager
product manager
finance business partner
team leader
marketing manager
senior developer
developer
Responsibility
this role involves implementing and monitoring KPIs to track and improve the team's efficiency, quality of service, and customer satisfaction
this role involves setting unambiguous expectations and consistently providing constructive feedback to foster continuous growth and professional development
responsible for the oversight and maintenance of departmental Key Performance Indicators within the service desk team, ensuring that the team as a whole consistently meet or exceed performance targets
this role centres on cultivating the team to become future stars within the company
KPI Adherence: Ensure the consistent achievement or surpassing of performance goals by the service desk
by analysing performance metrics and providing regular feedback, the objective is to drive a culture of continuous improvement, optimising operational effectiveness, and fostering a high-performance work environment
by identifying their unique strengths and areas for development, the aim is to prepare them for pivotal roles within the organisation
ultimately, this position plays a vital role in guaranteeing that the service desk team operates at the highest level of productivity and excellence