TMS MOTOR GROUP Salary
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0 ratings
10 reviews
Hinckley
TMS VOLVO TRINITY MARINA COVENTRY ROAD HINCKLEY LE10 0NF UNITED KINGDOM

Earnings on positions in TMS MOTOR GROUP

Estimated salary

£ 2416

Median salary at TMS MOTOR GROUP

£ 1920 Lowest salary
£ 2556 The average salary
£ 3333 Highest salary

TMS MOTOR GROUP is looking for employees for positions:

service manager

Working hours

  • full-time | Permanent

Salary

  • salary

Responsibility

  • if you’re interested, then we are looking for you
  • TMS Motor Group is offering a great opportunity for an experienced Service Manager to join their busy, successful Service Department at their Global Award-Winning family owned and run Hinckley KIA dealership
  • are you an experienced automotive Service Manager with a proven track record of driving performance and operational excellence?
  • are you people-focused and motivated by the chance to join a forward-thinking automotive retailer?
  • you must possess a full, clean UK driving license, and have held a similar position within the automotive industry. These are essential

Requirements

  • assess own performance and effectiveness and undertake personal development activities
  • display professionalism and motivation, encouraging beneficial change and supporting the company’s reputation for excellence through high standards of personal behaviour, including appropriate dress code
  • service Manager: 1 year

warranty administrator

Working hours

  • full-time | Permanent

Salary

  • salary

Responsibility

  • examining completed warranty repair orders, preparing claim forms and supporting material
  • ensuring maximum return from the manufacturer for all warranty work including the issue of credit notes and associated paperwork
  • review warranty reporting systems with the line manager to identify improvements where possible
  • administer warranty policy in the best interests of the manufacturer and customer
  • input of manufacturer's warranty payments, return of warranty parts to manufacturer and reconciliation of warranty schedule
  • to keep accurate records of warranty submissions, credits, rejections and customer contributions towards goodwill claims

Requirements

  • warranty administration experience gained from within a franchised main dealer is essential
  • strong administrative experience is essential
  • ability to work well under pressure, handle conflicting demands, identify priorities and schedule work appropriately
  • A friendly but professional manner and able to demonstrate integrity, discretion and objectivity
  • able to meet deadlines without compromising on the quality of work
  • able to maintain strong working relationships with colleagues, the client base and the manufacturers
  • motoring Industry: 2 years
  • administrative experience: 2 years

service administrator

Responsibility

  • memorise scripts for products and services, and refer to them during calls
  • meet daily qualitative and quantitative targets for yourself and your team, and achieve all objectives for service, productivity, and quality
  • A Service Administrator is in charge of answering customer calls for bookings, listening to their requirements, concerns and/or solving problems
  • leverage data and insights gathered, to recommend and influence process improvements
  • build positive relationships by going above and beyond with customer service, ensuring that all bookings, questions, cancellations, and confirmations are handled appropriately
  • identify opportunities for driving sales and revenue by using the company’s existing product suite, and seize opportunities to upsell when appropriate
  • they handle both inbound and outbound phone conversations with customers to make sure everyone quickly gets the help and assistance they need
  • maintain ownership of calls throughout the lifecycle of a caller’s request, including follow-ups

Salary

  • salary

Requirements

  • experience working in a call centre or customer service/support role
  • expertise in conflict resolution
  • strong active listening and verbal communication skills
  • experience in customer service
  • proficiency in problem-solving
  • ability to multitask and manage time effectively
  • call centre or customer service/support role: 2 years
  • conflict Resolution: 2 years

workshop controller

Working hours

  • full-time | Permanent

Responsibility

  • TMS Motor Group is offering a great opportunity for an Andon to join their busy, successful Service Department at their family run Leicester Volvo dealership
  • it is essential that you have qualified as an Automotive Technician with NVQ level 3 in Light Vehicle Repair and Maintenance or an equivalent. If you have experience as a Technician or Workshop Controller, this may be the role for you
  • conducting the daily meeting
  • responsible for following up on the decided team KPI’s and visualising them on the Visual Planning board in the workshop

Requirements

  • have the ability to communicate effectively, which means to listen actively and to formulate clear questions and give clear answers
  • ability to make the team take ownership of their own performance and development
  • have confidence in the potential of people
  • have the ability to build transparency, trust and commitment between the different departments
  • understands the importance of encouragement to create engagement
  • have great respect to people
  • have the ability to rapidly build up a personal relationship to get the employees to reach new goals
  • workshop Controller: 2 years

business manager

Working hours

  • full-time

Salary

  • salary

Requirements

  • business Manager: 1 year

parts advisor

Working hours

  • full-time | Permanent

Benefits

  • service car

Salary

  • salary

Requirements

  • team player with openness to learn
  • exhibit skills and knowledge relating to the job role
  • deal with all online consumer queries via telephone, email and any new forms of communication introduced
  • remains calm and in control under pressure and peak trading periods
  • anticipate potential problems and solutions within the planning process
  • to be fully involved in the daily operations within the department, sharing workload and knowledge amongst the team
  • e-commerce experience desirable
  • show a sense of urgency on behalf of customers and actions requests quickly

Responsibility

  • follow up on consumer sales queries and failed payments

delivery driver

Working hours

  • full-time | Permanent

Salary

  • salary

Requirements

  • valeting: 2 years
  • customer service: 1 year

Responsibility

  • adherence to Health and Safety guidelines on the use of various chemicals

service advisor

Working hours

  • apprenticeship
  • full-time | Permanent

Benefits

  • company car

Responsibility

  • you will also have a strong willingness to learn and wanting to work within the motor industry
  • to effectively handle customer concerns to guarantee complete satisfaction
  • manufacturer and in-house training will be provided for the successful applicant
  • TMS Motor Group is offering a great opportunity for an Apprentice Service Advisor to join their busy, successful Global Award-Winning Service Department at their family run Hinckley KIA dealership
  • TMS Motor Group is offering a great opportunity for an experienced Service Advisor to join their busy, successful Service Department at their family run Hinckley Volvo dealership
  • to succeed in this role you will need to have strong Service Advisor experience in a franchised dealer, a minimum of 2 years – this is essential
  • to manage the correct implementation of company procedures regarding customer credit facilities
  • as Apprentice Service Advisor you must be able to work as part of a team, and also be able to work on your own initiative

Salary

  • salary

Requirements

  • service advisor: 1 year
  • service advisor: 2 years

car sales executive

Working hours

  • full-time | Permanent
  • full-time

Salary

  • salary

Requirements

  • car sales: 1 year
  • sales: 4 years

sales consultant

Working hours

  • full-time
  • full-time | Permanent

Responsibility

  • as a family owned, family run business with many years Volvo experience we pride ourselves on delivering outstanding customer service
  • you will manage your own computer database and ensure you keep in touch with your customers on a regular basis
  • the role requires excellent organisation, communication, computer skills, and a smart, professional, personal appearance
  • knowledge of Kompass/Dealer Web DMS or similar is an advantage
  • A proven track record and car sales experience within a prestige franchise is essential
  • knowledge of FCA requirements is also preferred
  • we have three Volvo dealerships – Hinckley, Coventry, and Leicester - and we currently have a vacancy for an experienced Sales Consultant at our Hinckley Volvo dealership
  • working as part of a sales team, you will have one day off per week and will work weekends on a rota basis, you will be responsible for the complete sales process from initial enquiry through to handover and follow up

Salary

  • salary

Requirements

  • you will also need the capacity to grow your skills and knowledge
  • there will be plenty of opportunities for this throughout your career
  • motor Industry: 1 year
  • sales: 1 year
  • sales: 2 years
  • you will be required to work to manufacturer standards and ensure that the customer's experience is all that they would expect from a premium automotive brand
  • as product ranges advance and changes it will be your job to keep up to speed with the latest developments and embrace the latest technologies

Changes in earnings for the position car sales executive

0300 £600 £900 £1.2K £1.5K £
0300 £600 £900 £1.2K £1.5K £1.8K £
2023
2024

Data based on job offers published by the company

Earnings on positions in TMS MOTOR GROUP

Average salary in this position
Average salary in this position in the country
head of marketing
3333 £
60%
5317 £
sales administrator
2416 £
-10%
2193 £

National average salary

2950 £

Average salary in this company

2556 £