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TLC HOMECARE is looking for employees for positions:
care co-ordinator
care co-ordinator
care coordinator
care workers
finance administrator
care worker
care worker
registered manager
Working hours
full-time | Permanent
Benefits
company car
Responsibility
to cover all calls on our electronic rota system and ensure weekly rotas are completed in a timely manner
you will establish this by undertaking regular telephone assessments which monitoring the service user’s satisfaction and care worker performance
·If applicable maximise the capability of the electronic monitoring system with alerts assigned and managed in accordance with contract specific parameters
to maintain accurate written and computerised record keeping you will be required to participate in an on-call rota ensuring 24-hour cover
to follow up the initial contact between the care worker and service user to evaluate the Care Plan and ongoing needs. ·To develop and maintain relationships with your service users and care staff team
·Effective communication with a wide range of individuals you will liaise with appropriate professionals, clients and the organisation’s management as required to improve care standards ·
you will have a good understanding of the national minimum standards for care and a passion for delivering a high-quality person-centred service
participate in the branch On Call rota making full use of the electronic call monitoring system if applicable You must have exceptional time management and organisational skills
Requirements
the role involves on-call responsibility and weekend work on a rota basis
care Coordination: 1 year
providing care: 1 year
you will produce staff rotas using a computer-based roster system, taking responsibility for ensuring that calls are covered in all instances as well as providing Care Workers with the necessary information relating to the service user to enable them to deliver the best service
you will proactively liaise with external agencies such as Hospitals, GPs and Social Services, as well as Service User's family members and advocates, perform assessments and reviews
you will manage a team of Care Workers, taking responsibility for dealing with performance issues, and carrying out staff supervision and appraisals