TIME VEHICLE FINANCE  Salary

ST. JAMES HOUSE LOWER BRISTOL ROAD BATH BA2 3BH ENGLAND
TIN: 13555487

TIME VEHICLE FINANCE
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TIME VEHICLE FINANCE is looking for employees for positions:

customer service administrator

Working hours

  • full-time | Permanent

Requirements

  • none required
  • demonstrable strong telephone cash collection experience
  • excellent attention to detail, organised and able to effectively prioritise workload
  • good negotiation and general communication skills
  • contact customers for outstanding charges and the collection of late payments
  • experience of using MS Office systems
  • utilise negotiation skills to engage with customers and recommend work-out strategies to line management
  • ability to interpret financial data

Responsibility

  • work within the Credit Control team as part of the risk function across the Bath and Warrington office
  • ensure customer enquiries are managed within agreed timescales
  • dealing with customer service enquiries via the phone and email
  • assist the credit team with the management of finance contracts to protect the company’s assets and rights
  • raising and issuing standard letters and documentation
  • liaising with agents with regards to the collection and disposal of assets where appropriate
  • calculating settlement figures and issuing these to customers and brokers
  • liaising with insolvency and tracing agents with all associated administration