team leader
Responsibility
- previous Team Leader experience in a fast-paced environment is an essential
- A passion for coffee, customers and colleagues - because sharing your Latte art is a part of the day job
- constant desire to overachieve by turning knowledge into operational excellence
Show more +8 - ability to embrace challenges in a fast-paced, team-driven environment
- excellent interpersonal skills, and obsessive about customer service
- career driven with a willingness to learn and be bold, brave and action-orientated
- flexible approach and can-do attitude, as each day can offer exciting new challenges
- A bit about us
- at the heart of Costa Coffee are our values; we believe in Passion, Warmth, Trust and Courage
- we’re the No 1 coffee brand in the UK for the 12th year in a row
- for any reasonable adjustments and general queries please contact us
Requirements
- deploy the team according to the trading pattern, ensuring right people in the right place to maximise sales
- train and accredit new Baristas, inspiring their new adventure with Costa
- manage the day to day operations of the store when required, being accountable in the absence of the Store Manager
Show more +4 - deliver health & safety, cleanliness and drive understanding and importance of the COSTA Check
- act as a team leader by coaching and supporting the team to deliver unbeatable experiences, while ensuring all procedures are followed, taking the lead on shift
- maintaining accurate stock levels and ensuring all on-site stock is well stored and persevered
- A bit about you…
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