TIME PROPERTY FINANCE Salary
ST. JAMES HOUSE LOWER BRISTOL ROAD BATH BA2 3BH ENGLAND
TIN: 13555505
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Earnings on positions in TIME PROPERTY FINANCE
TIME PROPERTY FINANCE is looking for employees for positions:
credit controller
Working hours
- full-time | Permanent
Requirements
- none required, though CICM or similar an advantage
- demonstrable strong telephone cash collection experience
- excellent attention to detail, organised and able to effectively prioritise workload
- good negotiation and general communication skills
- experience of using MS Office systems
- ability to interpret financial data
- 2+ years' experience in a busy credit and/or collections environment
- credit or collections: 2 years
Responsibility
- contact customers for outstanding charges and the collection of late payments
- utilise negotiation skills to engage with customers and recommend work-out strategies to line management
- arrange collection of assets via third parties where appropriate
- process novation requests once formal sign off has been obtained from the delegated novation mandate holder
- monitor customer payment performance
- deal with customer service enquiries via telephone, email and post
- escalate issues and complaints in a timely manner, in accordance with company processes and regulatory requirements
- deal with all customer matters efficiently, fairly, and consistently in line with cultural values and FCA requirements