THE WYLIE VETERINARY CENTRE in Grays Salary
44/54 ORSETT ROAD GRAYS RM17 5ED
TIN: 08349526
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Earnings on positions in THE WYLIE VETERINARY CENTRE
THE WYLIE VETERINARY CENTRE is looking for employees for positions:
reception manager
Working hours
- full-time
Language
- english
Requirements
- the ideal candidate will be someone who is calm, attentive, and focused on clients’ needs
- the candidate needs to be confident, committed, and able to work well under pressure with exceptional organizational skills
- this role is fast-paced, friendly, and fun with no working day the same
- you will be positive, enthusiastic, and driven, with a passion for customer service. Our front-of-house team is the face and voice of our business, therefore this role is extremely valued within the hospital team
- you would need to be computer literate although training will be given
- joining our professional, personable team in the practice, you’ll deliver exceptional care by going above and beyond your duties providing exceptional customer service, putting patients and clients first, always
- we want to ensure that whilst our clinical team supports the patient's needs that we are also able to offer a warm and friendly five-star customer experience to clients
- you will need to be an effective communicator, have effective communications internally within the team that are timely and efficient, and organization our diary so that we can provide the best advice and accurate information to our clients
Responsibility
- attendance at relevant in-house training sessions
- manage client record requests between other veterinary practices
- to understand and always adhere to Health & Safety protocols and assist with maintaining a Covid-secure environment
- participating in management meetings and implementing the decisions made in regard to the reception team
- to understand and adhere to our green policy and participate in our green accreditation