operations manager
Responsibility
- handling the majority of customer related issues, actively problem solving and initiating changes before repeat problems happen
- providing the Director with regular, comprehensive communications, updates and reports
- rectifying and reporting on return queries and offering alternative products
Show more +12 - managing sales orders and inputting purchase invoices on Sage 50 Accounts
- checking supplier’s invoices, making timely payments and following up on discrepancies
- overseeing the efficient management of customer sales via the website, email and phone. Working on enquires, sourcing, fulfilling orders, and up-selling
- maintaining good relationships with existing suppliers, and searching out new opportunities and product lines
- oversea the Distribution Supervisor for the monthly stock take
- reviewing and working towards better day-to-day operational processes, and implementing new practices, ideally with more paperless systems
- managing stock ordering and making sure the website reflects stock levels and correct pricing. Collaborating with the Director on new products or discontinued/delayed lines to achieve optimum stock levels
- empowering the Customer Success and Distribution Teams to initiate change and distribute the workload
- managing direct reports, ensuring they are properly equipped, offering assistance and training when necessary
- evaluating workloads and manpower, and recommending to the leadership team optimum resources. Assisting with recruitment and training
- overseeing, reviewing and ordering office supplies
- assisting the Director with website development by advising on product sales and promotions, and providing reports and initiatives when necessary
Salary in other companies in the position operations manager
| HANCOXREAD RECRUITMENT | 14800 £ | 11000 £ 14800 £ |
| IO ASSOCIATES | 14400 £ | 11000 £ 14800 £ |
| PUBLIC SECTOR RESOURCING | 14000 £ | 11000 £ 14800 £ |
| TECHNICHE GLOBAL | 12800 £ | 11000 £ 14800 £ |
| MCGREGOR BOYALL CONSULTING | 12583 £ | 11000 £ 14800 £ |
| HAYS RECRUITMENT SERVICES | 12000 £ | 11000 £ 14800 £ |
| SANDERSON RECRUITMENT PLC | 12000 £ | 11000 £ 14800 £ |
| BARCLAY SIMPSON EUROPE | 12000 £ | 11000 £ 14800 £ |
| EAMES CONSULTING | 11164 £ | 11000 £ 14800 £ |
| I3 RESOURCING | 11000 £ | 11000 £ 14800 £ |