Salary at THE SWAN POOL & SPA CENTRE

Hot Tub Service & Sales Technician Southampton

Job descriptionHot Tub Service & Sales Technician required to support our many Hampshire customers. We are looking for a positive, friendly personality that is capable of selling hot tubs and installing/maintaining them. The required candidate must be keen and willing to gain knowledge in all aspects of our business and the industry, have good problem-solving abilities, a clean driving-licence, and have health and safety always in mind. Side by side training will be given until you can work more independently.Job Description, a general guide to the main aspects of the role.Spa Deliveries:The successful applicant will be given full training in the use of spa handling equipment and tools. They will be involved in spa handover procedures and will be required to drive the company van with a loaded trailer to deliver each hot tub to customer addresses, where under strict safety guidelines they will assist in positioning the spa, connecting cables internally, building associated accessories, filling and chemicalising to exacting standards, give training to customers, and the clearing and removing of all packaging.All whilst maintaining a professional & friendly manner, encouraging additional services, accessories and chemicals where appropriate. And whilst wearing company uniform with safety boots, handling gloves etc.Servicing Spas: Valet serviceThey will also visit customers to undertake valet servicing. To deliver further supplies and fit new accessories, to replace and chemicalise fresh water, and clean all visible parts, covers, jets and pipe work through set procedures. Encourage confirmation or booking of next visits whilst there.Servicing Spas: Advanced maintenanceFurther training in time will enable technical call outs such as fault finding, repairs and internal maintenance.Back at base:Being alert to shop customer’s