THE SOLAR CENTRE  Salary

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THE SOLAR CENTRE LTD 44-46 COLDHARBOUR LANE HARPENDEN AL5 4UN ENGLAND
TIN: 05749088
 Wholesale & Retail Trade
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THE SOLAR CENTRE
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THE SOLAR CENTRE is looking for employees for positions:

customer service advisor

  • customer service advisor

Working hours

  • full-time | Permanent

Language

  • english

Education

  • GCSE or equivalent
  • work Location: One location
  • reference ID: SCCS2301

Requirements

  • good communication skills
  • experience working with online retailers
  • excellent phone manner
  • good working knowledge of Gnatta
  • good working knowledge of review services such as TrustPilot and eKomi
  • ability to balance the needs of the customer with the needs of the business
  • familiar with payment platforms such as Braintree, SagePay and PayPal
  • happy, upbeat character with a positive ‘can-do’ approach

Responsibility

  • you will be a key member of the team, a direct point of contact to our customers ensuring the highest level of customer service is maintained
  • customers looking to complain
  • book, receive and check returns