THE SOLAR CENTRE Salary - Salary Report

Earnings on positions in THE SOLAR CENTRE

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you will be a key member of the team, a direct point of contact to our customers ensuring the highest level of customer service is maintained
customers looking to complain
book, receive and check returns

good communication skills
experience working with online retailers
excellent phone manner
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good working knowledge of Gnatta
good working knowledge of review services such as TrustPilot and eKomi
ability to balance the needs of the customer with the needs of the business
familiar with payment platforms such as Braintree, SagePay and PayPal
happy, upbeat character with a positive ‘can-do’ approach
good working knowledge of consumer rights legislation
proven track record in recognising and dealing with difficult customers
resolve customer issues quickly before they lead to negative comments and reviews
be able to publicly comment on negative reviews and comments while remaining respectful and professional at all times

Salary at THE SOLAR CENTRE