THE SERVICE WORKS is looking for employees for positions:
retail store manager
Responsibility
delight and inspire every customer by leading a team that offers an exceptional retail experience. With brilliant product knowledge and a touch of magic, you'll wow our customers with additional products and services
create a store experience that's fun, friendly, accessible, and inclusive. You'll recruit team members who are full of potential, embodying our values and behaviours, to build a dream-team of retail superheroes
it's not all about numbers. Your store will shine with excellent standards and impeccable merchandising. From cleanliness to pricing, you'll make sure everything is picture-perfect
drive retail commerciality like a boss! Striving for fantastic sales and high performance across all KPI’s
as a Retail Store Manager, you’ll be on the front lines, shoulder-to-shoulder with your team, creating an environment that’s always ready to welcome customers with open arms
payroll administrator
Responsibility
ensuring our colleagues are paid accurately and in line with current legislation
onboarding new starters and offboarding leavers
processing changes of details, such as job changes, salaries, hours or location
monitoring eligibility and receipt of Responsibility, First Aider, FLT and Training allowances
applying changes such as P45’s, P6 & P9 tax codes or bank details
ensuring compliance with National Minimum Wage
gathering and checking Time & Attendance data; applying appropriate shift allowances
inputting and tracking of all absences, including holiday entitlements and accruals
Requirements
experience of working in and supporting a busy, high transaction function
high level numeracy and communication skills
excellent attention to detail
storyteller Ability to engage with colleagues, making technical payroll matters simple to understand
deputy manager
Responsibility
stand-in for the Store Manager, taking responsibility for all metrics and the team if they’re away
foster a store atmosphere that's enjoyable, welcoming, and inclusive
demonstrate progress in driving retail sales and achieving high performance across all key performance indicators
it's not all about numbers. Your store will shine with excellent standards and impeccable merchandising. From cleanliness to pricing, you'll make sure everything is picture-perfect
drive retail commerciality like a boss! Striving for fantastic sales and high performance across all KPI’s
lead and coach the team by working shoulder-to-shoulder to provide an outstanding retail experience, ensuring each customer is delighted and inspired. Utilise your product knowledge and charm to introduce additional offerings
sales assistant
Responsibility
if you’re over 18, you’ll join as a keyholder
our Retail Sales Assistants support our Store Management team to keep the stores running like clockwork by opening, closing, and running the store when needed, , but don’t worry we’ll train you to do this
there are a lot of valuable skills to learn here that will benefit you in the future. You’ll also receive our additional keyholding pay enhancement when holding keys
Contract type
whilst we can't make any promises right now, there is often potential for us to take on some seasonal colleagues on a permanent basis after the initial festive contract
merchandiser
Requirements
strong Analytical Skills: The ability to interpret data, identify trends, and make data-driven decisions to optimise stock, sales, and availability
attention to Detail: Accuracy in managing stock levels, orders, and forecasts, ensuring that everything aligns with business needs and customer demand
numbers don’t scare you: You enjoy analysing data, spotting trends, and using insights to drive smart decisions that make an impact
organisation & Time Management: Ability to manage multiple tasks and deadlines effectively, especially during busy periods, while maintaining high standards
effective Communication: Clear and confident communication with internal teams and external suppliers to ensure smooth processes
organisation & Time Management: Able to manage multiple tasks and deadlines in a fast-paced environment while staying focused and efficient
problem Solving: Proactive in identifying issues and suggesting solutions to keep things moving smoothly
Responsibility
master merchandising systems: Leverage systems to manage intake and stock positions, ensuring everything runs smoothly behind the scenes
maximise stock availability and efficiency: Identify opportunities to adjust system parameters, improving stock flow and availability across all channels
take charge of SKU level forecasts: Optimise sales, stock holding, margin, and availability through accurate forecasting and planning
oversee timely delivery of stock: Ensure stock reaches the warehouse on time, maximising availability and aligning with agreed KPIs and timelines across all channels
oversee the timely delivery of stock into the warehouse: Ensure stock is available when needed, meeting KPIs and timelines across all channels, to keep our customers’ experience seamless
deputy store manager
Responsibility
stand-in for the Store Manager, taking responsibility for all metrics and the team if they’re away
foster a store atmosphere that's enjoyable, welcoming, and inclusive
demonstrate progress in driving retail sales and achieving high performance across all key performance indicators
it's not all about numbers. Your store will shine with excellent standards and impeccable merchandising. From cleanliness to pricing, you'll make sure everything is picture-perfect
drive retail commerciality like a boss! Striving for fantastic sales and high performance across all KPI’s
lead and coach the team by working shoulder-to-shoulder to provide an outstanding retail experience, ensuring each customer is delighted and inspired. Utilise your product knowledge and charm to introduce additional offerings
application support engineer
Responsibility
application Support and Maintenance - Provide 2nd and 3rd line support for business-critical applications, ensuring high availability, performance, and reliability
the purpose of the role is to deliver BAU support and projects across our application estate both in the cloud, using SaaS services and on premise in our own data centre
documentation - Create and maintain comprehensive documentation for application configurations, processes, and procedures