bar supervisor
5 the last 217 days, recently 2023-10-04
Responsibility
- ensure smooth running of all Bar, Hotel & Restaurant operations in the absence of the Assistant Manager or Bar Manager
- ensure weekly and daily cleaning checklists are completed by bar staff with High Standards
- ensure all of the bar team adhere to systems and procedures as outlined in the Staff Guide and House Rules
Show more +20 - ensure all stock is rotated and stored in a safe manner
- ensure the bar is prepared for set up in advance of each shift and in accordance with relevant standards of procedure
- ensure the bar is closed down in accordance with relevant standards of procedure and correct company Security procedure
- ensure that the staff rota is adhered to and be able to adjust when necessary
- hire, develop, train and coach bar staff to the standards required of the company
- managing of Social Media Accounts and other Marketing
- the running of Events/Bar Promotions/Entertainment in absence of Management
- drive Sales
- understand & Implement Complaints Procedure
- keeping up to date with local trends, complete price & deal surveys to identify and maximize sales opportunities
- ensure excellent customer service
- consistently deliver outstanding levels of service and ensure that the needs of each individual guest are met
- maintain pub standards to required company levels, including the correct implementation of company directives on merchandising, pricing and point of sale materials
- motivate the Team
- to manage team member performance by providing appropriate training, give regular feedback and support so to ensure standards are maintained
- to manage all key performance indicators to achieve set targets, supporting, developing, and implementing plans to improve where required
- maintain a clean and organized bar area
- to take responsibility and ensure that the pub operates effectively, efficiently and safely through managing standards and systems. To create a positive and fun environment, which is focused on maximising sales and profitability
- in the absence of the GM/Assistant Manager supervisors take accountability for the running of the Pub
- protect and secure all company stock and property in order to minimize the risk of loss and ensure that all procedures are in place to meet company audit requirements
Requirements
- previous experience as a bar supervisor is essential
- knowledge of hospitality, catering, food service
- at least 1 years full time experience in a similar position
Show more +23 - strong math skills for cash handling and calculating drink prices
- experience of managing in a predominantly drinks-led business
- experience working with standard operating procedures and updating where necessary
- excellent customer service skills with the ability to engage with a diverse clientele
- excellent communicator, with both team members and guests
- be able to demonstrate taking initiative and supervising others
- commercial awareness
- ability to handle multiple tasks and prioritize in a fast-paced environment
- very experienced in dealing with high volume and fast paced working environments
- basic knowledge of food handling and safety regulations
- organizational and planning skills
- individuals must have flexibility in their approach, the ability to adapt to last minute changes and be extremely customer focused
- familiarity with cocktail making is desirable
- ability to adapt and deliver in a fast paced environment
- shift work and flexibility is required in this position
- experience of leading, developing and coaching a team
- confidence, energy and a determination to succeed
- supervising experience: 1 year
- bar management: 1 year
- passion for delivering outstanding service
- hospitality: 1 year
- personal License holder
- management: 1 year
Benefits
- profit sharing
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