THE NEW ENERGY GROUP

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BAINBRIDGE HOUSE 86-90 LONDON ROAD MANCHESTER M1 2PW ENGLAND

TIN: 12225668

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Salary at THE NEW ENERGY GROUP

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THE NEW ENERGY GROUP is looking for employees for positions:

customer service advisor

3 the last 11 days, recently 2023-03-28

Requirements

the ability to educate our customers on a range of products and services
good interpersonal and communication skills
excellent troubleshooting skills
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basic knowledge about WIFI and home network
ability to work seamlessly as part of a team but also to their own initiative
A genuine passion for helping others with a customer centric mindsetTo respond to all client activities within given timescales, efficiently, effectively and accurately

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call centre agent

Responsibility

answer inbound calls
processing orders and payments
handle customer complaints
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follow up on customer calls and queries
making outbound calls
managing and updating customer database
collecting and reposting customer feedback
helping train newer agents - this will happen naturally as you gain more experience

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operations manager

Requirements

strong skills in project delivery and oversight
are comfortable creating structure out of chaos, in designing processes and frameworks
put a high value on, speed, accuracy and completeness of work
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proficiency in conflict management and business negotiation processes
ability to work independently and initiate process improvement
conscientious, reliable and diligent

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