THE MOBILITY FURNITURE CENTRE

Responsibility

• an excellent telephone manner, with experience of working over the phone
• self-motivated and able to organise own workload to maximise efficiency
• A positive attitude
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• be a team player
• able to build a rapport with customers through understanding their needs
• strive to continuously improve
• experience of working to achieve targets

Requirements

• account Manager

Earnings for position telesales advisor

Responsibility

• checking customer and order information in the company database and updating any errors found
• creating purchase orders and order acknowledgements letters upon receipt of contracts, ensuring letters are accurate and professional at all times
• using and maintaining information accurately in excel documents to complete departmental processes
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• liaising with suppliers both verbally and in writing
• collating and filing of paperwork daily
• liaising with other departments within operations to help resolve customer issues
• handling calls from clients who wish to discuss their orders and potential changes
• communicating with customers, both in writing and over the phone, ensuring that queries and questions are clearly discussed and resolved as quickly as possible to proceed orders
• ensuring compliance with the Data Protection Laws
• troubleshooting delays and errors by the suppliers and coordinating the information to the customer and the other departments within operations as needed
• provide cover for reception as requested
• fulfil daily reception functions such as monitoring and dealing with the reception inbox, daily order acknowledgement letters, incoming and outgoing post and parcels
• process orders received for linen products and accessories, in line with the company procedures
• performing such reasonable duties as requested from time to time by your line manager

Requirements

• administrative: 1 year

Responsibility

• we are looking for a well-organised and motivated Logistics Manager to join our team

Requirements

• line management: 1 year
• customer service: 2 years

Requirements

• customer service: 1 year
• driving: 1 year