shop manager
6 the last 190 days, recently 2023-04-06
Responsibility
- if you would like to join the Martlets team
- this is a fantastic opportunity to join a well-respected local charity, in this exciting role you will maximise profits and deliver excellent customer service whilst having fun at the same time
- our shops cover the Brighton, Hove and surrounding areas and at times you may be asked to support and work in other shops
Show more +2 - implementing and actively supporting promotions and campaigns
- assisting and deputising for Shop Managers in all aspects of the retail operation including opening and closing the shop , stock management, merchandising, sales, service and security
Requirements
- A team player with a positive attitude
- good problem solver, two days are never the same in charity retailing and resilience is required
- A willingness to give your all, work flexibly and support your colleagues
Show more +19 - A supportive and compassionate nature and a desire to embody and promote Martlets values
- A strong commercial focus, always looking to maximise income
- retail experience in a management or supervisory position
- A desire to work for Martlets and be part of the community
- experience of leading a team of staff and/or volunteers
- an ability to engage with customers, colleagues and volunteers from every background
- experience of providing outstanding customer care
- experience of working within a team of staff and/or volunteers
- able to communicate clearly with the public and staff/volunteers
- able to communicate clearly in person with the public and staff/volunteers
- you will need to have a positive and flexible approach in management style. Adaptable and able to react quickly to the ever-changing climate of charity retailing
- numerate and competent in dealing with and analysing sales figures Ability to motivate staff/volunteers and drive sales as a result
- numerate and competent in dealing with figures and administration
- understanding of stock control and visual merchandising
- experience of visual merchandising and stock control
- eye for detail and deliver good operational store standards
- awareness of health and safety regulations
- ability to motivate staff/volunteers and drive sales as a result
- empathy for the work of, and compassion for those connected to Martlets
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